Experience

O'Brien Glass Industries

• Australia
• Retail
• 300 - 400 Employee

• Technical Sales Estimator

  • Jul 2016 - Present

  On site estimator & account relationship management. Specialising in film; solar, decorative, security & safety.Offering advice, service and competitive quotations.

• Technical Support Leader H&B

  • Nov 2014 - Present

  Organise estimators in Sydney CBD to see as many qualified leads as possible in the most convienient timeframe whilst minimising there travel time. Offering excellent customer service to both external and internal customers. Offering competitive quotations over the phone where possible whilst winning and actioning the work.

• Team Leader

  • Dec 2011 - Nov 2014

  Managed and motivated various Sales Centre teams to reach their full potential whilst achieving KPIs.Team size ranged from 15 to 21 members. Key responsibility was successfully maintaining and growing individual consultant skills to reach key company targets in both our Auto and Home and Business divisions.

• Sales Consultant/ Acting team Leader

  • Feb 2007 - Dec 2011

  Learning and understanding of O'Brien Stratergy, goals and systems. Answering inbound enquiries and converting to bookings. Attending/ running team meetings. Reaching and breaching of all sales KPIs. Mentoring/ coaching of fellow consultants. Acting team leader for Maternity placements, annual leave or where requested. Excellent customer satisfaction internal and external.