Nathan Jones
Executive Assistant at Atlanta Ballet- Claim this Profile
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Bio
Credentials
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Certificate in Board Orientation
Edyth Bush Institute for Philanthropy & Nonprofit Leadership at Rollins CollegeAug, 2020- Nov, 2024 -
Certificate in Leadership Practice
Edyth Bush Institute for Philanthropy & Nonprofit Leadership at Rollins CollegeNov, 2019- Nov, 2024
Experience
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Atlanta Ballet
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United States
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Performing Arts
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1 - 100 Employee
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Executive Assistant
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Nov 2021 - Present
-Coordinate flow of communications and materials for the Executive and Artistic Directors, including scheduling, answering phones, drafting correspondence, reviewing, and coordinating approval of materials.-Manage projects and call lists and ensure that priority projects are completed in a timely manner and a high-quality level.-Manage the Directors’ calendars, ensuring meetings and events are scheduled, notated and appointments confirmed.-Prepare travel arrangements, anticipating the Directors’ schedules.-Manage administrative functions including expense reports, supplies, subscriptions, and files.-Develop detailed research briefings on prospective and current supporters, constituents, and collaborators.-Collaborate with Board Liaison to schedule Board and Committee meetings, prepare and distribute meeting materials and ensure that appropriate follow-up is scheduled.-Track and manage Directors’ expense budgets and reports. Process and track purchase orders and reconcile monthly budget and expense reports.-Assist Board of Trustees and other constituents with requests for special assistance.-Work with colleagues in the Advancement and Marketing departments to maintain Tessitura database; promote best practices, including list management and support functions.-Periodic special event work, supporting AB Board of Trustees and major fundraising and other events.-Perform other duties as assigned.
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Advancement Services
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Aug 2021 - Nov 2021
-Support the gift cycle by recording gifts and pledges, preparation and distribution of acknowledgements and charitable receipts-Timely entry of new records and bio data updates as well as duplicate management initiatives-Support activities and tasks associated with annual fund and leadership giving including direct response and social media campaigns. Gather assets for appeals, inputting copy and images into MailChimp CMS, supporting list and segmentation management-Build giving pages, coordinate with Database Manager on advancement database requested builds-Coordinate and distribute routine performance reports and month end reports-Support activities and tasks associated with donor engagement events - live and virtual, complementary and ticketed - including but not limited to print and digital invitation, guest list and RSVP coordination, sponsor recognition and benefits, event timelines and status reports-Auction Manager for virtual ball. Send solicitations for auction items & maintain and update online marketplace
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Orlando Ballet
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United States
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Performing Arts
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1 - 100 Employee
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Office Coordinator
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May 2019 - Jul 2021
- Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects such as coordinating special events, disseminating information and coordinating mailings.- Supports daily responsibilities and ongoing projects for the administrative team as needed.- Coordinates, updates, and communicates edits to the various organizational calendars.- Schedules, organizes, and facilitates activities such as meetings, receptions, travel, etc.- Maintains office supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders, and verifying receipt of supplies.- Supervises the maintenance of office equipment at multiple locations, including copiers, fax machines, etc.- Responsible for the facilities day-to-day operations including coordinating with outside service providers such as IT, janitorial, and various maintenance providers.- Completes basic clerical duties such as answering phones, responding to emails, faxing, filing, data entry, etc.
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Orlando Shakes
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United States
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Entertainment Providers
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1 - 100 Employee
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Finance Manager
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Jun 2018 - May 2019
- Maintain all financial aspects of the organization including, accounts payable, accounts receivable, credit cards, and cash flow.- Maintain all human resources for the organization including, employee on-boarding, payroll, benefit administration, and related personnel documentation.- Manage accurate data transfer between CRM software and accounting software in regard to ticket sales, donations, rental payments, etc.- Work with external audit firm to prepare audited financial statements and IRS Form 990.- Manage office equipment and office supply inventory on an as needed basis.- Provide financial reports and updates to the Managing Director, department heads, and Board of Directors on a monthly basis.- Oversee the Operations staff to ensure the facility is clean and maintained at all times.- Act as the primary liaison with maintenance vendors and the City of Orlando.
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Finance Assistant
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Dec 2017 - Jun 2018
Assistant to the Director of Finance
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Guest Services
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Jul 2017 - Jun 2018
- Handles and resolves all patron complaints, compliments and inquiries in person, over the phone and via e-mail- Directs visitors to their intended destination in the surrounding area including making suggestions for dining, shopping and attractions around the cultural campus of Loch Haven Park - Handles all ticketed events of the theater by use of PatronManager- Cash handling and balancing of the box office till- Oversees lobby atmosphere to ensure the highest level of patron satisfaction- Oversees the theater gift shop when attendant is not present
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Universal Orlando Resort
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Entertainment Providers
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700 & Above Employee
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Entrance Operations Team Captain
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Jul 2015 - Jul 2017
-Supervised and oversaw the daily operation to ensure proper staffing, capacity, efficiencies, crowd control and guest services standards are being met. Performs leadership coverage of a specific attraction or attractions, responsible for overseeing the operation, responds to guest and operational issues, communicates with various operational partners and is the first responder to operational and guest issues.-Ensured the safety of guests by reviewing and revising safety practices and procedures and documents and responds to potentially unsafe conditions. Coaches and uses counseling forms to document and maintain safe team member actions in accordance with UO policy.-Responsible for developing, coaching and counseling Team members. -Managed labor budgets for assigned attractions. Monitors, tracks and records overtime and training projections and results. Mitigates overtime by adjusting staffing according to daily attendance projections. Analyzes and responds to various reports including but not limited to guest comments, capacity, downtimes, and incident reports.-Focuses on guest and employee satisfaction. Ensures that each employee is greeting and interacting and assisting guest while maintaining an efficient, safe and pleasant environment. Ensure that TSAT and GSAT initiatives and programs are in place to keep the workplace fun while increasing overall job satisfaction and efficiency.-Maintains positive relationships and partners with other UO departments to ensure that departmental goals are being met while maintaining UO standards. Responsible for maintaining the quality, cleanliness and facility maintenance standards to ensure the assigned venues are ‘Show Ready’ for our guests at all times.-Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.Performs other duties as assigned.
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Publix Super Markets
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United States
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Retail
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700 & Above Employee
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Customer Service Team Leader
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Jul 2012 - Oct 2015
In customer Service:-Assist with and resolve customer service issues in person and over the phone-Oversee customer service team-Greet and assist customers-weigh, scan, and package groceries -handle cash and operate register-Trained associatesIn Bakery:-Served customers-Prepared baked goods -Operated and cleaned mixers, scales, and other equipment-Trained associates*Was also cross trained to work in the Meat, Deli and Produce departments if necessary.
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Education
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2020 - 2022
University of Denver
Master of Arts - MA, Arts and Culture Management- Concentration in Arts and Culture Outreach and Advocacy -
2020 - 2020
Crummer Graduate School of Business at Rollins College
Certificate in Board Orientation, Completed -
2018 - 2019
Columbia College
Bachelors, General Studies; Minors: Marketing & Art History -
2019 - 2019
Crummer Graduate School of Business at Rollins College
Certificate in Leadership Practice, Completed -
2017 - 2018
University of Central Florida
Humanities and Culture Studies -
2012 - 2015
Valencia College
Associate of Arts - AA, General Studies -
2008 - 2012
University High School
Honors Diploma, Liberal Arts
Community
