Experience

Asynchrony Labs
• United States
• Software Development
• 1 - 100 Employee
• Infrastructure Engineer

  • Apr 2017 - Present

World Wide Technology
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Application Engineer

  • Apr 2017 - Present


Scottrade

• United States
• Financial Services
• 400 - 500 Employee

• Enterprise Application Support Engineer

  • Jun 2015 - Apr 2017

  Greater St. Louis Area ● Support, upgrade and maintain multiple enterprise wide applications on both Windows and Linux ● Project work to remediate vulnerabilities in both Windows and Linux environments ● Work with various middleware solutions such as Weblogic, Websphere, and TomCat ● Upgraded Oracle Business Intelligence Enterprise Edition to a new load balanced environment ● Coordinate with other IT teams to upgrade server hardware for applications ● Implemented a new document retention solution for… Show more ● Support, upgrade and maintain multiple enterprise wide applications on both Windows and Linux ● Project work to remediate vulnerabilities in both Windows and Linux environments ● Work with various middleware solutions such as Weblogic, Websphere, and TomCat ● Upgraded Oracle Business Intelligence Enterprise Edition to a new load balanced environment ● Coordinate with other IT teams to upgrade server hardware for applications ● Implemented a new document retention solution for the legal department ● Create documentation on installation, configuration, and support of multiple enterprise wide applications Show less



Reinsurance Group of America, Incorporated

• United States
• Insurance
• 700 & Above Employee

• Systems Analyst

  • Jul 2014 - Jun 2015

  ● Move all projects to Production as a part of the PeopleSoft Admin role ● Support and Maintain PeopleSoft environment ● Set up new environments and functionality for PeopleSoft and LMS ● Coordinate with other IT teams to upgrade server hardware and software for applications ● Work with Oracle to support PeopleSoft system ● Create documentation on support and configuration of PeopleSoft system

• Associate Systems Analyst

  • Aug 2012 - Jul 2014

  ● Work the IT Financial and Investment Solutions queue in ServiceNow ● Support and Maintain COTS applications (TRecs, LMS, TCP, SageFAS, SpendMap, BCD) ● Set up new environments and functionality for TRecs, LMS, SageFAS and SpendMap ● Coordinate with other IT teams to upgrade server hardware and software for applications ● Work with software vendors to support COTS applications ● Create documentation on support and installation of desktop software

• Technician Assoc, PC Support

  • Jun 2010 - Aug 2012

  ● Collaborate with other teams to work to resolve PC and software issues ● Perform local and remote desktop support for corporate headquarters and international locations ● Troubleshoot hardware and software issues ● Build out computers for new hires and replacements ● Deploy and configure Windows 7 ● Configure new print server to handle 64bit drivers ● Scripting and packaging of software to deploy to users

• Help Desk

  • Mar 2008 - Jun 2010

  ● Perform local and remote desktop support for corporate headquarters and international locations ● Troubleshoot hardware and software issues ● Perform account maintenance including; creating new accounts, modifying account privileges, and terminating accounts ● Perform software installations on a company-wide and as-needed basis ● Create technical documentation for Help Desk processes to ensure consistency across the department ● Graphics editing in Photoshop for Training… Show more ● Perform local and remote desktop support for corporate headquarters and international locations ● Troubleshoot hardware and software issues ● Perform account maintenance including; creating new accounts, modifying account privileges, and terminating accounts ● Perform software installations on a company-wide and as-needed basis ● Create technical documentation for Help Desk processes to ensure consistency across the department ● Graphics editing in Photoshop for Training Department