Experience

Mercury Theatre

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Marketing and Development Officer

  • Apr 2020 - Present

  Job role as below, with the addition of leading on the theatre's digital content, and oversight and managing of membership schemes and partnerships, particularly as the theatre moves towards it's new building and completion of the Mercury Rising capital redevelopment project.

• Marketing And Development Assistant

  • Apr 2019 - Apr 2020

  Marketing role includes design of billboards, phone boxes, print advertisements, bus adverts etc. (through use of Photoshop, PagePlus), social media marketing campaigns and adverts, planning and leading full marketing campaigns with allocated budgets, photography and photo editing, videography and video editing, speaking with clients and press, creative writing, website maintenance and merchandise design. Development role includes planning fundraising campaigns, helping to run events, fundraising through a variety of avenues including social media, speaking directly with donors/customers. Show less

• Ticket Sales Assistant

  • Dec 2018 - May 2019

  Working in a casual basis alongside marketing role. Job involves customer service, up-selling, asking for donations, problem-solving, telephone communication and generally being the face of the theatre for customers.

• Marketing Assistant

  • Oct 2018 - Apr 2019

  Job involves supporting the marketing team through a variety of avenues, including social media, campaigns, poster design, print design, advertising, planning, Spektrix, research, liaising with clients and press, creative writing, press releases, eshots, photography and videography.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Staff

  • Jul 2016 - Dec 2018

  Job role required the use and development of several skills including company representation, problem-solving, selling of restricted items, tannoy announcements, teamwork across multiple departments and offering consistent customer service. Job role required the use and development of several skills including company representation, problem-solving, selling of restricted items, tannoy announcements, teamwork across multiple departments and offering consistent customer service.



University of Essex

• United Kingdom
• Higher Education
• 700 & Above Employee

• Accommodation Representative

  • Oct 2015 - Jun 2016

  Providing tours of University accommodation to groups of students, parents and schools. Skills developed included public speaking, problem solving, effective communication and answering questions in both official and informal capacities. Providing tours of University accommodation to groups of students, parents and schools. Skills developed included public speaking, problem solving, effective communication and answering questions in both official and informal capacities.



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Advisor

  • Oct 2014 - Feb 2015

  Job role provided general retail experience including skills such as company representation, problem-solving, teamwork, headset communication and customer service. Job role provided general retail experience including skills such as company representation, problem-solving, teamwork, headset communication and customer service.