Experience

Picwell

• United States
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • Dec 2019 - Present

  I act as the primary project manager interfacing with the customer success team and the technical resources needed for ensuring a successful client implementation. Support multiple projects by monitoring, measuring, and tracking project milestones and deliverables to ensure client deadlines are met. Complete reports for customer projects and internal updates.Manage and coordinate resources across internal teams to ensure requirements are understood and completed on schedule.Ensure that proper escalation procedures are followed when client timelines are adjusted or in jeopardy.

• Implementation Intern

  • Aug 2019 - Dec 2019

  Onboard new clients.Gather, analyze and process client data.



Silver Star Parking

• Valet

  • Sep 2018 - Mar 2019

  Greeted service customers and anticipated the needs of service professionals while safely moving vehicles. Greeted service customers and anticipated the needs of service professionals while safely moving vehicles.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Print Specialist

  • Jan 2018 - Aug 2018

  Provided exceptional customer service, trained new employees and troubleshooted technical issues. Provided exceptional customer service, trained new employees and troubleshooted technical issues.



Restaurant Associates

• Food & Beverages
• 700 & Above Employee

• Line Cook

  • May 2017 - Dec 2017

  Assisted head chef in a fast paced environment which included preparing food for the day and serving customers Assisted head chef in a fast paced environment which included preparing food for the day and serving customers



Iron Hill Brewery & Restaurant

• Prep Cook

  • Sep 2016 - May 2017

  Assisted chefs while preparing mise en place in a collaborative fast paced kitchen Assisted chefs while preparing mise en place in a collaborative fast paced kitchen