Data Recovery Engineer

• Jan 2023 - Present

Data Recovery Engineer

• Jan 2023 - Present

Data Recovery Engineer

• Sep 2016 - Sep 2017

Senior Data Recovery Engineer Sept 2016 – Sept 2017 Objective to recover data from failing hard drives for multiple individuals, corporate and government entities such as legal firms, courts, police stations, insurance agencies, hospitals, military and aerospace. Responsibilities: • Evaluate hard drives and determined proper techniques for data extraction • Regularly performed head stack assembly exchanges in a clean air environment, PCB swapping, firmware repair, reconstruct damaged file systems and scan for deleted files using proprietary hardware and software. • In-depth knowledge of RAIDs (0, 1, 5, 10, 50), recovery of RAID parameters and reconstruction of RAID arrays • Recover data from but not limited to: hard drives, solid state drives, flash drives, RAID (0, 1, 5, 10, 50) and cell phones. • Perform imaging of hard drives from new and old laptops, desktops and servers. • Assisted with organization and maintain thousands of hard drives by company and family type to be used as donors. • Coordinate cases with case managers on evaluation, progress and updates. • Supervise and/or train new employees. • Increased revenue by 33 percent over an 8-month period • Working knowledge of file systems such as ZFS, BTRFS, VMFS, etc. • Recovery from Virtual machine files such as VMDK, QCOW, VHDX, etc. • Configured and administrated 100TB 32x4TB FreeNAS server – Stored lab and corporate data – 7 users – 10Gb backplane. • Managed and configured lab during buildout process. Helped design and maintain 12 workstations (Windows, OS X and Linux). • Helped in implementing policy for Data Lifecycle Management at SalvageData Show less

Sr. Data Recovery Engineer

• Sep 2016 - Sep 2017

Senior Technician

• Apr 2012 - Sep 2016

Specializing in troubleshooting and repair of both Windows and OS X based systems. Troubleshooting and deployment of in-home networking solutions. Advise customers of various needs in regards to software, use of computer systems, data recovery, backup management and best practices. Fielded onsite work for customers in WAN and LAN network setups in large homes. Responsibilities: • Facilitated warranty repairs for Apple desktop and laptops under strict guidelines as an ACMT • Diagnosed and solved software and hardware issues for OSX and Windows based systems which included but not limited to: Virus removal, OS repair and/or reinstall, driver issues, data migrations, software installs and Outlook issues. • Consult customers for various needs ranging from email to best practices tailoring based on end user proficiency and needs. • Performed network installs and upgrades in large homes (10000+ sq. ft). Occasionally having to think outside the box for more creative solutions dependent on client needs. • Data recovery (cloning, file system repair and data extraction) Show less

Sales Associate - Custom Build Department

• Jan 2011 - Apr 2012

♣ Advising and designing of gaming, business and general use systems ♣ Advising customers on proper hardware for best compatibility and performance ♣ Advising and designing of gaming, business and general use systems ♣ Advising customers on proper hardware for best compatibility and performance

N A Carr Consulting

• 2009 - 2010

While at DeVry, provided consulting for both software and hardware based solutions to students and staff. While at DeVry, provided consulting for both software and hardware based solutions to students and staff.