Project Manager, Contract Deliverables

• Jul 2021 - Present

Director of IT Enterprise Planning

• Aug 2014 - Present

Strategic Planning Physician and Clinic On-boarding Cerner Clinical and Revenue Cycle implementation New Service Delivery and Improvement Strategic Planning Physician and Clinic On-boarding Cerner Clinical and Revenue Cycle implementation New Service Delivery and Improvement

Director of Information Systems

• Jul 2007 - Aug 2014

While I've managed teams before, this was my introduction to managing highly talented technical and professional teams, as well as EMR and quality initiatives. Modernized this organization from traditional data center compute model with outsourced support to a fully self-sufficient virtualized and scalable infrastructure, both server and desktop; and, developed IT business strategy with leadership, partners, and physician owners. While I've managed teams before, this was my introduction to managing highly talented technical and professional teams, as well as EMR and quality initiatives. Modernized this organization from traditional data center compute model with outsourced support to a fully self-sufficient virtualized and scalable infrastructure, both server and desktop; and, developed IT business strategy with leadership, partners, and physician owners.

Owner/Founder

• Jun 2005 - Jul 2007

My first attempt at personal business ownership. Specialized in personal and small business computer and network maintenance, online marketing and sales, and web development. Commoditization of hardware and WYSIWYG solutions drove down demand significantly and we failed to diversify service offerings. My first attempt at personal business ownership. Specialized in personal and small business computer and network maintenance, online marketing and sales, and web development. Commoditization of hardware and WYSIWYG solutions drove down demand significantly and we failed to diversify service offerings.

Dell Desktop Support

• Jan 2002 - Aug 2002

Honed my online researching, troubleshooting, break/fix, and communication skills right here. Provided clients desktop hardware and software support via telephone before the age of remote view technology. A true challenge! Honed my online researching, troubleshooting, break/fix, and communication skills right here. Provided clients desktop hardware and software support via telephone before the age of remote view technology. A true challenge!

Member Services Representative

• 2001 - 2002

Where I first cut my teeth on the healthcare industry! Worked with plan members and medical providers to review benefits, claims processing, and billing issues. Where I first cut my teeth on the healthcare industry! Worked with plan members and medical providers to review benefits, claims processing, and billing issues.