Experience

Santa Fe Habitat for Humanity
• United States
• Non-profit Organization Management
• 1 - 100 Employee
• Americorps Member

  • Feb 2022 - Present


Tennis CT

• United States
• Spectator Sports
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2020 - Jan 2022

  First, and foremost helped new and existing customers between several winter and summer facilities to ensure they are satisfied with our programs. Reaching out to new leads to increase our customer base, and assign people to appropriate programs. Scheduled and organized tennis programs between the tennis professionals and clients. Re-opened summer facility and set up programs for the beginning of summer session. Currently co-managing one of the summer facilities while working on programs at other summer clubs under Tennis CT. Show less



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Store Manager

  • May 2017 - May 2020

  Restructured the internal work environment to a supportive and solution based professional environment, promoting positive shopping experiences and sales revenue growth. Encouraging responsibility and input from employees while fostering positive relationships among employees. Mentoring in a managerial style that focused on exceeding Corporate fiscal expectations. Key accomplishments: Created and implemented the process to boost long-term business success and increased store profit levels by over 30% of established goals in 4 months of managing the store. Implemented new retail and data tracking software; trained staff on system. Achieved 120% of personal sales goal.● Store location was recognized as 1 of 3 stores out of 25 locations that exceeded sales goals. Show less

• Store Manager in training

  • May 2017 - May 2017



Aeropostale

• United States
• Retail
• 700 & Above Employee

• Merchandise Specialist

  • May 2016 - May 2017

  Received and oversaw incoming product; stocked, merchandised and created visuals for inventory to solicit attention and drive sales. Focused on maintaining ongoing customer service that repeat business and increasing sales. Assisted Store Manager with mentoring sales associates. Key accomplishment: Promoted to Lead Merchandising Specialist, increasing mentoring responsibilities. Recognized for providing outstanding customer service to new and long-standing customers by attending closely to desires and needs. Ability to influence incoming product by recognizing local trends in target market product interests, Show less