Experience

Aladdin Bail Bonds

• United States
• Consumer Services
• 1 - 100 Employee

• Posting Agent

  • 2017 - Present



Best Western Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Nov 2015 - Present

  Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing. Prints up and files reservations for the next business day. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Prepare of End of day procedure. Must have complete knowledge of emergency procedures. Balance the day’s charges, making corrections as necessary. Run end of day process in property management software (PMS). Understand principles of auditing, balancing, and closing out accounts. Knows how to operate PMS, typewriters, and other front office equipment's. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed



Advance America

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Aug 2013 - Mar 2016