Experience

geckobrands

• United States
• Retail
• 1 - 100 Employee

• Regional Account Manager

  • Aug 2013 - Present

  * Creating partnerships with retailers and individuals that enhance the outdoor experience! GECKOBRANDS is Adapting to YOUR Outdoors! GECKOBRANDS is a new lifestyle and performance brand that launched in 2013 and offers a full line of Waterproof Dry Bags, Packs, Totes, Technology Protection (iPhone, iPad, and other mobile devices), Premium Coolers and other performance products. GECKOBRANDS is an official licensee of REALTREE Camouflage Waterproof products, offering a full line of Waterproof Dry Bags, Totes, Backpacks, Duffles, and Technology Dry Bags (for iPhone, iPad, and other mobile devices). GECKOBRANDS regularly looks for fresh, innovative ways for our partners and friends to enjoy their outdoors. Also launching in 2013 is our CAMO 365 LIFESTYLE products which will include coolers, totes, firewood carriers, dog leash & colar, home organization, and more! *** Discover how GECKOBRANDS can enhance your outdoor experience by checking out our website! *** www.geckobrands.com Contact me directly for retail partnerships or individual product requests. Show less



The Legends Golf Course - City of Massillon

• Massillon, OH

• Golf Operations and Pro Shop Assistant

  • Aug 2012 - Present

  * Assess and balance both Golf and Food and Beverage daily gross revenue. * Acting liaison with City Auditor's Office and Parks and Rec Department Staff. * Schedule tee times, sell apparel and equipment in Pro Shop. * Represent golf course and assist in the planning and execution of golf outings. * Starter, cart and driving range duties as needed. * Assess and balance both Golf and Food and Beverage daily gross revenue. * Acting liaison with City Auditor's Office and Parks and Rec Department Staff. * Schedule tee times, sell apparel and equipment in Pro Shop. * Represent golf course and assist in the planning and execution of golf outings. * Starter, cart and driving range duties as needed.



Dick's Sporting Goods

• Canton, OH

• Golf Sales Associate

  • Apr 2013 - Present

  * Assess swing performance using golf simulators and advise customers regarding club specifics. * Sell full line of golf equipment by multiple manufacturers. * Perform basic club fitting and regripping of clubs. * Practice company retail display and security procedures. * Assess swing performance using golf simulators and advise customers regarding club specifics. * Sell full line of golf equipment by multiple manufacturers. * Perform basic club fitting and regripping of clubs. * Practice company retail display and security procedures.



Nike Golf - Mosaic Sales Solutioins

• Canton, Ohio Area

• Nike Golf Brand Ambassador

  • Feb 2013 - Apr 2013

  * Represented and sold full line of Nike golf products. (Week 3 top Regional Sales Person) * Acted as Spring 2013 Launch Team member for Nike Covert line of golf clubs and equipment. * Educated customers, captured swing data and feedback for daily reporting. * Represented and sold full line of Nike golf products. (Week 3 top Regional Sales Person) * Acted as Spring 2013 Launch Team member for Nike Covert line of golf clubs and equipment. * Educated customers, captured swing data and feedback for daily reporting.



Baker's Waterproofing and Foundation Repair

• Bentleyville, PA

• Administrative Operations Manager and Call Center Coordinator

  • Apr 2010 - Jun 2011

  * Developed office infrastructure, computer network and operating procedures for 38 employees. * Hired and trained staff in use of online management operating system. * Scheduled home inspections, sold services and products through inbound and outbound calls. * Created and maintatined "Portable Electronic Sales Associate" files for home inspection team. * Partnered with Marketing Manager in all advertising needs and co-created event display. * Paid bills and tracked company expenses using Quickbooks. * Managed office staff of three and assisted in training of seven person sales team. * Assisted in warehouse inventory, forklift driving and truck unloading. Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Regional Marketing Manager - Customer Acquisition

  • Mar 2006 - Apr 2010

  * Contributed to development of customer acquisition offer startegies. * Responsible for quarterly Marketing budgets of direct mail, print advertising and other tactics. * Designed and managed direct mail process from conception to delivery including working with internal analyst team to pull customer lists and vendors to print and mail each tactic. * Developed monthly print advertising schedule, purchased advertising through media agencies. * Wrote radio and 30 second television advertising scripts. * Assisted in sponsorship activities. Show less

• Area Marketing Manager - Operations and New Product Launch

  • Apr 2004 - Mar 2006

  * Managed new product launch and supporting tactics including Self Install Kits procedures and Comcast Digital Voice Launch to Ohio Valley customers. * Acted as liasonfor service center and direct sales teams of up to 35 in support of all sales aspects. * Supervised and mentored summer interns who were hired to assist with customer winback projects. * Maintained relationships with corporate sponsors and executed all marketing tactics of the partnerships including events, signage and special offers. Show less

• Marketing Coordinator

  • Aug 2001 - Apr 2004

  * Assisted in development and proof reading of all customer focused printed materials including Welcome Manuals for all three products and Tech Flyers. * Constructed, updated and managed inventory of 32 rate cards including channel line-up information. * Processed letters to Franchise Authorities, legal newspaper ads and customer notifications for rate adjustment and line-up reconstruction projects. * Developed and maintained "Zip Code" database containing subscriber counts, homes passed and demographic information for the Pittsburgh, TriState and Cleveland footprint. * Compiled research of competitive products and offers. * Assisted in development and execution of local campaigns including annual "College Rush" initiatives. Show less



Comcast Spotlight

• United States
• Advertising Services
• 700 & Above Employee

• Client Services Specialist

  • Jun 1997 - Aug 2001

  * Assisted Account Executives and clients in all aspects of processing a commercial schedule contract by providing cable advertising information and data entry functions. * Facilitated communications with sales department regarding client commercial schedule and acted as liason between sales and operations teams. * Placed contracted advertisements within 766 logs created daily covering 44 geographical regions and 38 cable networks using Novar, a windows based program. * Assisted Account Executives and clients in all aspects of processing a commercial schedule contract by providing cable advertising information and data entry functions. * Facilitated communications with sales department regarding client commercial schedule and acted as liason between sales and operations teams. * Placed contracted advertisements within 766 logs created daily covering 44 geographical regions and 38 cable networks using Novar, a windows based program.



JCPenney Regional Credit Service Center

• Quality Control Coach/Lead Supervisor

  • Oct 1995 - Apr 1997

  * Managed teams of 12 Customer Service and Collection Representatives. * Developed and presented training courses to new associates and those with opportunity areas. * Resolved escalated customer inquires while maintaining automated outbound calling workflow.

• Customer Service and Collection Account Representative

  • Sep 1994 - Oct 1995

  * Financially counseled customers bringing delinquent credit accounts to current status. * Authorized the opening of new credit accounts and approved or declined credit increases. * Consistently met customer resolution goals balancing inbound calls and written inquiries.