Nathan Ashby
Technical Account Manager at Esper- Claim this Profile
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Topline Score
Bio
Patricia Ambruș
Nate is absolutely amazing to work with. Will not hear him say "that's not my job." If something needs to be done and he's able to help, he will. Esper's product is definitely on the technical side and Nate has been able to quickly grasp it, teach the rest of the team, and make training documentation for others who follow to use. He's seem as an expert and go-to-person for advice & help from various teams outside of his own (including sales, marketing, engineering). Outside of the work talk, he's a pleasure to be around. Very great life stories and teachings to share.
Raj Chetal
Nathan is bar none one of the most Intelligent and Spirted Individuals I have ever encountered. He is an amazing listener, provides exceptional trust and guidance. His experience is abundant and he has truly crafted an art for coaching. His attention to detail and recommendations have made a personal difference in my life. He has an ability to really connect with you and provide the necessary steps for short and long-term planning. I am full of gratitude for his support. You are in great hands with Nathan.
Patricia Ambruș
Nate is absolutely amazing to work with. Will not hear him say "that's not my job." If something needs to be done and he's able to help, he will. Esper's product is definitely on the technical side and Nate has been able to quickly grasp it, teach the rest of the team, and make training documentation for others who follow to use. He's seem as an expert and go-to-person for advice & help from various teams outside of his own (including sales, marketing, engineering). Outside of the work talk, he's a pleasure to be around. Very great life stories and teachings to share.
Raj Chetal
Nathan is bar none one of the most Intelligent and Spirted Individuals I have ever encountered. He is an amazing listener, provides exceptional trust and guidance. His experience is abundant and he has truly crafted an art for coaching. His attention to detail and recommendations have made a personal difference in my life. He has an ability to really connect with you and provide the necessary steps for short and long-term planning. I am full of gratitude for his support. You are in great hands with Nathan.
Patricia Ambruș
Nate is absolutely amazing to work with. Will not hear him say "that's not my job." If something needs to be done and he's able to help, he will. Esper's product is definitely on the technical side and Nate has been able to quickly grasp it, teach the rest of the team, and make training documentation for others who follow to use. He's seem as an expert and go-to-person for advice & help from various teams outside of his own (including sales, marketing, engineering). Outside of the work talk, he's a pleasure to be around. Very great life stories and teachings to share.
Raj Chetal
Nathan is bar none one of the most Intelligent and Spirted Individuals I have ever encountered. He is an amazing listener, provides exceptional trust and guidance. His experience is abundant and he has truly crafted an art for coaching. His attention to detail and recommendations have made a personal difference in my life. He has an ability to really connect with you and provide the necessary steps for short and long-term planning. I am full of gratitude for his support. You are in great hands with Nathan.
Patricia Ambruș
Nate is absolutely amazing to work with. Will not hear him say "that's not my job." If something needs to be done and he's able to help, he will. Esper's product is definitely on the technical side and Nate has been able to quickly grasp it, teach the rest of the team, and make training documentation for others who follow to use. He's seem as an expert and go-to-person for advice & help from various teams outside of his own (including sales, marketing, engineering). Outside of the work talk, he's a pleasure to be around. Very great life stories and teachings to share.
Raj Chetal
Nathan is bar none one of the most Intelligent and Spirted Individuals I have ever encountered. He is an amazing listener, provides exceptional trust and guidance. His experience is abundant and he has truly crafted an art for coaching. His attention to detail and recommendations have made a personal difference in my life. He has an ability to really connect with you and provide the necessary steps for short and long-term planning. I am full of gratitude for his support. You are in great hands with Nathan.
Credentials
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Introduction to Web APIs
LinkedInSep, 2022- Nov, 2024 -
Programming Foundations: Software Testing/QA
LinkedInSep, 2022- Nov, 2024 -
Serverless Architecture
LinkedInJun, 2022- Nov, 2024 -
Android Studio Essential Training 2020
LinkedInFeb, 2022- Nov, 2024 -
JSON Essential Training
LinkedInFeb, 2022- Nov, 2024 -
Filling the Funnel
JB SalesMay, 2021- Nov, 2024 -
Certified Coach
Coach Training AllianceOct, 2020- Nov, 2024 -
Scrum: Advanced
LinkedInMar, 2019- Nov, 2024
Experience
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Esper
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United States
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Software Development
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100 - 200 Employee
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Technical Account Manager
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Jan 2022 - Present
• Build long-term trusted technical relationships, managing stakeholder expectations through the full customer life cycle for assigned enterprise clients. • Onboard clients and lead them through the Esper platform with hands on training ensuring customer satisfaction. • Identify long term needs for up sell and cross-sell opportunities, renewals and expansion options in tandem with Account Managers to increase ARR. • Act as a pre-sales engineer in initial engagements by gathering requirements, asking pointed technical questions to ensure that our product was a good customer fit, creating SoW and bringing the prospect through to deal close with a PoC on a defined timeline. • Participate in product innovation by identifying and representing customer needs internally through feature development. • Validate, investigate, and bring to resolution complex software issues related to interaction between the multifaceted Android ecosystem and disparate hardware vendors • Assist the Senior Director of Technical Account Management by being the daily resource for fellow Technical Account Managers related to technical Android questions, product knowledge, troubleshooting and tough customer interactions. • Facilitate a weekly training/Q&A session for the TAM team members. Show less
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Helios Consulting
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Seattle, Washington, United States
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Career & Tranformational Coach
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2020 - Present
• Facilitating progression in early and mid-career individuals striving to find greater purpose and fulfillment in their lives using a holistic approach to life through honest conversation. • Giving back to my roots through pro-bono work with restaurant industry professionals to assist in the discovery of new career paths during the Covid-19 crisis. • Facilitating progression in early and mid-career individuals striving to find greater purpose and fulfillment in their lives using a holistic approach to life through honest conversation. • Giving back to my roots through pro-bono work with restaurant industry professionals to assist in the discovery of new career paths during the Covid-19 crisis.
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Community
