Nathan Parmer

Technical Support Specialist at Global Payments Integrated
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, Utah, United States, US

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Credentials

  • National Certified Phlebotomy Technician
    Phlebotomy Training Specialists
    Jul, 2017
    - Nov, 2024
  • Nursing Assistants, Certified (CNA 1)
    Mountainland Technical College
    Feb, 2014
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Technical Support Specialist
      • Jun 2021 - Present

      • Assisted constant flow of inbound and outbound calls regarding: o Technical backend implementations & frontend integration setups o Software installations & upgrades o Hardware setup & troubleshooting o Windows updates & account settings o Network troubleshooting & firewall permissions o Account reconciliation, transaction & batch inquiries o User access troubleshooting & account creation • Assisted constant flow of inbound and outbound calls regarding: o Technical backend implementations & frontend integration setups o Software installations & upgrades o Hardware setup & troubleshooting o Windows updates & account settings o Network troubleshooting & firewall permissions o Account reconciliation, transaction & batch inquiries o User access troubleshooting & account creation

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Document Control Specialist
      • Aug 2018 - Feb 2020

    • Member Services Subject Matter Expert
      • Jul 2018 - Aug 2018

    • Shipping Report Specialist
      • Jul 2015 - Jul 2018

    • Senior Customer Service Agent
      • Apr 2015 - Jul 2015

    • Member Services Representative
      • Sep 2014 - Apr 2015

Education

  • Utah Valley University
    Bachelor of Science - BS, Biology, General
    2013 - 2018

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