Nathalya Rosado
Marketing and Content Coordinator at MGM Benefits Group- Claim this Profile
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Spanish Limited working proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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SEO: Link Building
LinkedInJun, 2022- Nov, 2024 -
SEO: Videos
LinkedInJun, 2022- Nov, 2024 -
Social Media Marketing Strategy: TikTok and Instagram Reels
LinkedInJun, 2022- Nov, 2024 -
Substance Use Disorder Treatment Undergraduate Certificate
University of North TexasMay, 2021- Nov, 2024
Experience
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MGM Benefits Group
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United States
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Insurance
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1 - 100 Employee
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Marketing and Content Coordinator
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Jul 2022 - Present
As a Content Coordinator, my job is to make employee benefits easy to understand. The industry and insurance as a whole is filled with jargon, so it's my job to break down the barriers and market our benefits in an accessible manner. In this position I: • Write copy for marketing materials for our brokers including fliers, brochures, and scripts for videos with 100% grammatical accuracy. • Edit and proofread all content before it is sent out such as emails, proposals, and benefit guides. • Curate content across 4 social media channels and ensure a cohesive online brand identity. • Track, analyze, and report weekly social media engagement and analytics to management. • Craft comprehensible blog posts and use SEO research to rank among the top visited employee benefits blogs. Show less
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Academic Partnerships
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United States
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E-Learning Providers
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500 - 600 Employee
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Student Contact Specialist
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Jul 2021 - Jul 2022
As a Student Contact Specialist, I handled inbound and outbound calls for our partner universities. I helped answer questions about our online programs and directed their call to the appropriate department to further assist them. I worked in Salesforce to update and maintain student records. As a Student Contact Specialist, I handled inbound and outbound calls for our partner universities. I helped answer questions about our online programs and directed their call to the appropriate department to further assist them. I worked in Salesforce to update and maintain student records.
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Citi
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United States
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Financial Services
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700 & Above Employee
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Lockbox Clerk
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Jan 2021 - Jul 2021
As a lockbox clerk for Citi, I processed hundreds of incoming passport applications. I was in charge of making sure the application was correctly filled out, checking the passport photo, and then scanning the application into the system. An additional role I fulfilled was data entry with the information given from the passport applications. As a lockbox clerk for Citi, I processed hundreds of incoming passport applications. I was in charge of making sure the application was correctly filled out, checking the passport photo, and then scanning the application into the system. An additional role I fulfilled was data entry with the information given from the passport applications.
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Walmart
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United States
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Retail
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700 & Above Employee
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Claims Associate
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Apr 2020 - Jan 2021
As a claims associate, I handled all of the items customers would return to the store. My role was to either fix the item, resell the item at a discounted price, or to ship the item back to the return center. If the item contained or was a hazardous material, I had to dispose of it safely. I was also in charge of creating inventory reports for stolen items and reporting them to my manager. Additionally, if an item was on recall, I had to follow instructions for removing the item from the shelf, and possibly send it back to the return center. Show less
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Alamo Drafthouse Cinema
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United States
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Entertainment Providers
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700 & Above Employee
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Concierge Trainer
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Aug 2016 - Jan 2021
As a concierge member, I handled any questions a guest may have as well as sold hem movie tickets. Duties include cash handling, answering the phone, maintaining cleanliness of lobby and restrooms, and occasionally running food to guests in the theater. I was also a trainer for this department so I trained numerous employees on how to interact with our guests and sell them movie tickets.
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Projectionist
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Feb 2018 - Mar 2020
As a projectionist, I handled all audio/visual needs for the movie theater. I was in charge of maintaining excellent audio and visual quality of all of our films, building playlists for the movies to play correctly, and I was also in charge of private events and their A/V needs.
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Angelika Film Center & Cafe
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United States
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Entertainment Providers
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1 - 100 Employee
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Usher
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Nov 2015 - Aug 2016
I had a variety of roles during my time at the Angelika. My main role was as an usher, which entailed cleaning theaters in a timely manner, maintaining cleanliness of restrooms, and helping guests find the theater they were going to. Another one of my roles was at the concession stand which entailed selling food and drink to guests, making a few food items such as popcorn, as well as handling a variety of payment methods. My final role at the Angelika was at the box office in which I sold movie tickets to guests, answered the phone, updated movie times both on the phone's voicemail and on the outdoor signs, and handling a variety of payment methods. Show less
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Education
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2017 - 2021
University of North Texas
Bachelor of Arts - BA, Media Arts with a Minor in Advertising
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