Experience

Infinity

• United Kingdom
• Software Development
• 100 - 200 Employee

• Digital Customer Success Executive

  • May 2022 - Present



Hoval United Kingdom

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Area Sales Account Manager

  • Sep 2021 - May 2022



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• Assistant Facilities Manager

  • Apr 2019 - Sep 2021

  Working under the Real Estate & Workplace Solutions (RE&WS) sector, I am to assist the Facilities Services Manager in overseeing and supporting Managers and/or Supervisors who are responsible for the provision to the Business Unit or Line of Business. Providing the workplace environment, processes, equipment, services and resources that efficiently and effectively help our Willis Towers Watson onsite colleagues meet client demands and the overall objectives of the organisation. I also focus on the execution of our Workplace & Solutions Strategy and FM hard and soft services, tenants relationship and project management. Also accountable for ensuring an efficient and consistent delivery of our services standards and KPI’s SLA’s are achieved at all times while advocating best practice and company policy and procedures. Show less

• Facilities Helpdesk Co-ordinator

  • Jan 2018 - Apr 2019

  My role within Willis Towers Watson in Reigate aims to provide a high standard of service. Duties include ensuring a seamless and personal guest journey, immediately acting upon all requests that guests might have in an efficient and friendly manner. I am also responsible for receiving requests and actions required for meeting room bookings, telephone calls, emails, helpdesk services offering user support and customer services on operational matters ensuring standards of facilities management are applied to designated properties. Liaising with other departments to ensure efficient communication and guest satisfaction. Show less



SRG

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Helpdesk Co-ordinator

  • Nov 2016 - Nov 2017



Travelodge Hotels Limited

• United Kingdom
• Hospitality
• 700 & Above Employee

• Reception Administration

  • Mar 2016 - Oct 2016



The Kitchen Door Cafe

• United Kingdom

• Sous Chef

  • Sep 2014 - Apr 2016