Lecturer

• Sep 2020 - Present

Self Employed at BeYou Image & Langage Academy

• Nov 2018 - Present

Helping you communicate effectively in a foreign language is my role as a LANGUAGE SPECIALIST. Showing your natural assets through a valuable image and a good communication is my role as an IMAGE CONSULTANT. How to become a highly effective communicator? Remember that both your mind and your body speak. Man or Woman? With your friends or your colleagues? You have all faced the necessity to make a good first impression. My mission is to guide you in expressing your highest potential, presenting yourself to your best advantage. You have 90 seconds to catch your conversation partner's attention... Let's make the best out of it together ! Show less

Aftermarket Manager

• Feb 2018 - Oct 2019

Aftermarket Business Manager

• Jan 2013 - Jan 2018

People Management & Business Development1) Management :Head of Customer and Logistics Department Define operational vision of the department and optimize procedures.TASKS : Manage the team and assist them in optimizing their work and decision-making process Optimize collaboration with other departmentsOptimize operational proceduresREQUIRED SKILLS :Management & Operational Skills 2) Aftermarket SalesTASKS :- Develop aftermarket strategies by a.o. motivating the Sales Channels, Managing major ‘House’ accounts directlyREQUIRED SKILLS :Excellent language skills : Dutch, German, French and EnglishCustomer Relationship ManagementCommunications and Organizational Skills Show less

European Aftermarket Sales coordinator

• Jan 2011 - Jan 2013

Develop the business of Aftermarket businessTasks :Analyze the market situation and define opportunities for Aftermarket sales in all European countriesWork closely with other departments within the company to ensure that aftermarket needs are identified and metMotivate the sales channels (direct, agents and distributors) to focuss on AftermarketWork on improving the quality liveries REQUIRED SKILLS :Communications and Organizational SkillsAnalytical skills Show less

Technical Sales Coordinator

• Mar 2008 - Jan 2011

- Préparation, enregistrement, planification et suivi des commandes clients- Support technique aux vendeurs, agents et clients répartis sur un secteur géographique déterminé(offres de pièces détachées, demandes de plans clients, conseils techniques)- Assistance téléphonique internationale, intermédiaire entre les différents partenaires, coordination des commandes client- Suivi des réclamations et des retours de matériel des clients

Management Assistant

• Nov 2003 - Mar 2008

• Gestion opérationnelle : établissement de procédures, assistance dans divers audits, application des dispositions légales au point de vue opérationnel (nomination des administrateurs, lois EHS), tâches de coordination, traduction, développement d’outils améliorant le fonctionnement interne, suivi des stagiaires et étudiants. • Human Resources : administration du personnel (traitement des salaires et heures supplémentaires, congés, turn-over, organisation et suivi des formations) ; application des dispositions légales HR ; implémentation, gestion et développement du système de traitement des données HR • Gestion du parc automobile : demande et analyse d’offres, contacts fournisseurs, suivi quotidien. • Marketing : gestion de projets, organisation de séminaires et événements clients, matériel publicitaire, reportings, gestion de budgets. • Reportings internationaux vers le groupe De La Rue (EHS,…). Show less

Logistics Specialist

• Apr 2003 - Nov 2003

Département Leasing : Gestion de budgets clients

Management Assistant (SNCB)

• Jul 2001 - Mar 2003

Localisation : Consultante Econocom détachée à la SNCBDépartement : Support Local InformatiqueContacts clients, traduction, gestionnaire administrative d’une équipe de techniciens, suivi du processus de facturation (validation, litiges,…). Utilisation d’outils informatiques tels que Tivoli, Peregrine, applications Rumba).