Experience

Charitable Impact

• Canada
• Financial Services
• 1 - 100 Employee

• Content Designer

  • Nov 2022 - Present



National Bank of Canada

• Canada
• Banking
• 700 & Above Employee

• UX Writer/Content designer/Translator

  • Feb 2016 - Nov 2022

  I just love crafting/designing content for digital channels: • mobile apps • transactional and informational websites • chatbots I truly enjoy being part of the product design team! I help put in clear and concise content all of our complex concepts. Together, we solve design challenges and create the best user-centric products and experiences. I just love crafting/designing content for digital channels: • mobile apps • transactional and informational websites • chatbots I truly enjoy being part of the product design team! I help put in clear and concise content all of our complex concepts. Together, we solve design challenges and create the best user-centric products and experiences.



PeakTime

• Montreal, Quebec, Canada

• Bilingual UX Writer | Website and mobile app

  • 2015 - 2017

  • Create clear, consistent, and helpful content for product launch to English and French markets • Write English copy and translate/adapt to French • Review and edit copy for accuracy • Produce creative taglines and content to drive engagement • Optimize content to reach target audiences • Optimize the onboarding flow to increase activation rate • Publish content in WordPress (CMS) • Create clear, consistent, and helpful content for product launch to English and French markets • Write English copy and translate/adapt to French • Review and edit copy for accuracy • Produce creative taglines and content to drive engagement • Optimize content to reach target audiences • Optimize the onboarding flow to increase activation rate • Publish content in WordPress (CMS)



Deluxe Media Canada Inc.

• Montreal, Quebec, Canada

• English Closed captioning and subtitling

  • 2014 - 2016

  ● Transcribe dialogue of video entertainment media content for English closed captions and subtitles ● Perform linguistic quality control to ensure natural, fluent, and idiomatic English content ● Fact check and verify key names and phrases, ensuring consistency and accuracy ● Collaborate with global teams to improve end-to-end workflows and manage quality ● Transcribe dialogue of video entertainment media content for English closed captions and subtitles ● Perform linguistic quality control to ensure natural, fluent, and idiomatic English content ● Fact check and verify key names and phrases, ensuring consistency and accuracy ● Collaborate with global teams to improve end-to-end workflows and manage quality