Experience

ACT - Accademia Creativa Turismo

• Italy
• Professional Training and Coaching
• 1 - 100 Employee

• Student

  • Oct 2019 - Present

  -Diploma di Master -Certificazione informatica internazionale GDS Galileo -Certificazione informatica internazionale Micros Fidelio Opera -Attestato di comunicazione efficace -Attestato di partecipazione corso di Travel Designer -Diploma di Master -Certificazione informatica internazionale GDS Galileo -Certificazione informatica internazionale Micros Fidelio Opera -Attestato di comunicazione efficace -Attestato di partecipazione corso di Travel Designer



Lucky Lake Hostel

• Netherlands
• Hospitality

• Receptionist

  • Apr 2019 - Oct 2019

  Full reception service including check-in/out, handling costumer inquiries and providing information, answering phone-calls, keeping the hostel clean, organized and representative, handling money and closing the till at night, promoting the hostel activities, running the breakfast, driving the shuttle (9p) to the nearby metro station. Full reception service including check-in/out, handling costumer inquiries and providing information, answering phone-calls, keeping the hostel clean, organized and representative, handling money and closing the till at night, promoting the hostel activities, running the breakfast, driving the shuttle (9p) to the nearby metro station.



The Grapevine Wine and Tapas Bar

• Waitress

  • Dec 2018 - Apr 2019

  In charge of taking order and serving food and beverages to customers. In charge of taking order and serving food and beverages to customers.



Stefan's Pretzels

• Baker

  • Oct 2016 - Apr 2019

  Baking, shaping and finishing fresh pretzels, calzones, cookies, biscuits and donuts. Maintain the bakery's production schedule by following a strict daily routine. Provide customer service and sell products. Open and close the store, which includes counting cash drawers. Baking, shaping and finishing fresh pretzels, calzones, cookies, biscuits and donuts. Maintain the bakery's production schedule by following a strict daily routine. Provide customer service and sell products. Open and close the store, which includes counting cash drawers.



Macgabhainns Backpackers Hostel

• Ireland
• Hospitality

• Receptionist

  • Jul 2016 - Nov 2016

  In charge of check-in and check-out procedures. Orient guests to hostel facilities, customs and policies. Take reservations by phone and handle the online booking system. Interact with guests to create a social environment and perform housekeeping, laundry, lawn and basic maintenance duties. In charge of check-in and check-out procedures. Orient guests to hostel facilities, customs and policies. Take reservations by phone and handle the online booking system. Interact with guests to create a social environment and perform housekeeping, laundry, lawn and basic maintenance duties.