Nathalie Paaske Holmgaard
CRM Manager at Danske Spil A/S- Claim this Profile
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Danish Native or bilingual proficiency
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English Full professional proficiency
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French Elementary proficiency
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Bio
Cecilie Errebo Schandorff
Jeg har igennem min tid i Nordisk Film, Billetlugen, haft fornøjelsen af, at arbejde sammen med Nathalie. Nathalie er en meget behagelig og vellidt kollega, som altid er klar til at give en hjælpende hånd. I løbet af vores tid sammen i Billetlugen overgik vi til nye interne og eksterne systemer, et joint venture og et komplet opkøb af virksomhed – Nathalie har været rigtig god til, at omstille sig i disse perioder, dygtiggøre sig i de nye systemer og lære fra sig til både kollegaer og kunder. Nathalie evner at bevare roen i et udfordrende arbejdsmiljø og er meget åben overfor forandringer, som kan være med til at optimere virksomheden. I Nathalie får man en loyal og stabil kollega, som har ja-hatten på.
Jane Bang Stoltze
I had the great pleasure of having Nathalie as my intern from the 1st of February 2015 to the 26th of June 2015 at Live Nation’s COPENHELL festival. Nathalie always shows up with a contagious smile on her face, and approaches every task with an admirable attitude. Nathalie faced lots of project managing tasks during her internship. Such as – but not solely – to create a new social profile through researching, initiating contact, brainstorming and development of social initiatives; keeping track of deadlines and follow up on external partners, developing of internal logistic plans as well as on site conduction of the festival as assistant to the Head of Secretariat. Nathalie is a conscientious, loyal and independent worker. I can warmly recommend Nathalie to a future employer.
Cecilie Errebo Schandorff
Jeg har igennem min tid i Nordisk Film, Billetlugen, haft fornøjelsen af, at arbejde sammen med Nathalie. Nathalie er en meget behagelig og vellidt kollega, som altid er klar til at give en hjælpende hånd. I løbet af vores tid sammen i Billetlugen overgik vi til nye interne og eksterne systemer, et joint venture og et komplet opkøb af virksomhed – Nathalie har været rigtig god til, at omstille sig i disse perioder, dygtiggøre sig i de nye systemer og lære fra sig til både kollegaer og kunder. Nathalie evner at bevare roen i et udfordrende arbejdsmiljø og er meget åben overfor forandringer, som kan være med til at optimere virksomheden. I Nathalie får man en loyal og stabil kollega, som har ja-hatten på.
Jane Bang Stoltze
I had the great pleasure of having Nathalie as my intern from the 1st of February 2015 to the 26th of June 2015 at Live Nation’s COPENHELL festival. Nathalie always shows up with a contagious smile on her face, and approaches every task with an admirable attitude. Nathalie faced lots of project managing tasks during her internship. Such as – but not solely – to create a new social profile through researching, initiating contact, brainstorming and development of social initiatives; keeping track of deadlines and follow up on external partners, developing of internal logistic plans as well as on site conduction of the festival as assistant to the Head of Secretariat. Nathalie is a conscientious, loyal and independent worker. I can warmly recommend Nathalie to a future employer.
Cecilie Errebo Schandorff
Jeg har igennem min tid i Nordisk Film, Billetlugen, haft fornøjelsen af, at arbejde sammen med Nathalie. Nathalie er en meget behagelig og vellidt kollega, som altid er klar til at give en hjælpende hånd. I løbet af vores tid sammen i Billetlugen overgik vi til nye interne og eksterne systemer, et joint venture og et komplet opkøb af virksomhed – Nathalie har været rigtig god til, at omstille sig i disse perioder, dygtiggøre sig i de nye systemer og lære fra sig til både kollegaer og kunder. Nathalie evner at bevare roen i et udfordrende arbejdsmiljø og er meget åben overfor forandringer, som kan være med til at optimere virksomheden. I Nathalie får man en loyal og stabil kollega, som har ja-hatten på.
Jane Bang Stoltze
I had the great pleasure of having Nathalie as my intern from the 1st of February 2015 to the 26th of June 2015 at Live Nation’s COPENHELL festival. Nathalie always shows up with a contagious smile on her face, and approaches every task with an admirable attitude. Nathalie faced lots of project managing tasks during her internship. Such as – but not solely – to create a new social profile through researching, initiating contact, brainstorming and development of social initiatives; keeping track of deadlines and follow up on external partners, developing of internal logistic plans as well as on site conduction of the festival as assistant to the Head of Secretariat. Nathalie is a conscientious, loyal and independent worker. I can warmly recommend Nathalie to a future employer.
Cecilie Errebo Schandorff
Jeg har igennem min tid i Nordisk Film, Billetlugen, haft fornøjelsen af, at arbejde sammen med Nathalie. Nathalie er en meget behagelig og vellidt kollega, som altid er klar til at give en hjælpende hånd. I løbet af vores tid sammen i Billetlugen overgik vi til nye interne og eksterne systemer, et joint venture og et komplet opkøb af virksomhed – Nathalie har været rigtig god til, at omstille sig i disse perioder, dygtiggøre sig i de nye systemer og lære fra sig til både kollegaer og kunder. Nathalie evner at bevare roen i et udfordrende arbejdsmiljø og er meget åben overfor forandringer, som kan være med til at optimere virksomheden. I Nathalie får man en loyal og stabil kollega, som har ja-hatten på.
Jane Bang Stoltze
I had the great pleasure of having Nathalie as my intern from the 1st of February 2015 to the 26th of June 2015 at Live Nation’s COPENHELL festival. Nathalie always shows up with a contagious smile on her face, and approaches every task with an admirable attitude. Nathalie faced lots of project managing tasks during her internship. Such as – but not solely – to create a new social profile through researching, initiating contact, brainstorming and development of social initiatives; keeping track of deadlines and follow up on external partners, developing of internal logistic plans as well as on site conduction of the festival as assistant to the Head of Secretariat. Nathalie is a conscientious, loyal and independent worker. I can warmly recommend Nathalie to a future employer.
Experience
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Danske Spil
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Denmark
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Entertainment Providers
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300 - 400 Employee
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CRM Manager
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Nov 2022 - Present
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Agillic
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Denmark
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Software Development
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1 - 100 Employee
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Marketing Automation Specialist
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Feb 2021 - Oct 2022
- Event coordinating events (co-sponsored/partner events and Agillic events) - Coordinate, approve and check tasks/webpages before they go live on the website - Coordinate between the legal departments and our website developer that company announcements are uploaded correctly to the website - Establish processes - Project managing Agillics upsell campaign - Optimizing and creating flows in Agllic connected to call-to-action buttons on the new website - Coordinating with our… Show more - Event coordinating events (co-sponsored/partner events and Agillic events) - Coordinate, approve and check tasks/webpages before they go live on the website - Coordinate between the legal departments and our website developer that company announcements are uploaded correctly to the website - Establish processes - Project managing Agillics upsell campaign - Optimizing and creating flows in Agllic connected to call-to-action buttons on the new website - Coordinating with our external website partner to make sure that all data from the website is sent to the correct data fields in Agillic via API - Coordinating with our external website partner that all tracking scripts are set up correctly and send tracking data to the correct places - Testing all emails, flows, tracking scripts, API, etc. related to the website - Setting up flows, target groups, and emails as well as making adjustments to already existing setups for send-outs to clients, partners, and investors - Coordinating internally for the creation of applications, sign-up forms, set-ups in Agillic, and template designs - Coordinating externally for the creation of applications and template designs - Setting up reports and target groups to make it easier to report on e.g. send-outs and target group population - Sending out newsletters to clients, partners, prospects and investors
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Product Specialist
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Aug 2019 - Feb 2021
- Providing 1st level support in the Agillic platform to Agillic Client, Partners and employees - Phone support - Troubleshooting and bug reporting - Documentation - Training and custom sessions in the Agillic platform - Responsible for approval and updates to the Knowledge Base
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Det Kongelige Teater
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Denmark
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Performing Arts
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400 - 500 Employee
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Customer Consultant
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Aug 2018 - Jul 2019
- Customer service and counseling - Sale of tickets for the Royal Danish Theater's various performances - Scene Guarding to performances in all three houses - Customer service and counseling - Sale of tickets for the Royal Danish Theater's various performances - Scene Guarding to performances in all three houses
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Skoringen
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Frederiksberg, Region Hovedstaden, Danmark
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Sales Assistant
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Oct 2018 - May 2019
- Sales and service - Customer service and contact - Warehousing - Sales and service - Customer service and contact - Warehousing
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Sumo
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Frederiksberg
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Student Helper
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Mar 2018 - Jun 2018
- Updating the Customer Registration system - Structuring the SUMO CRM system (Insightly & Mailchimp) - Assistance for photo productions - Customer Research of new and potential customers - Setup and distribution of newsletters - Updating the Customer Registration system - Structuring the SUMO CRM system (Insightly & Mailchimp) - Assistance for photo productions - Customer Research of new and potential customers - Setup and distribution of newsletters
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Billetlugen
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Denmark
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Entertainment Providers
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1 - 100 Employee
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Client Service Supporter
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Sep 2016 - Feb 2018
- Guide, advise and consult organizers - Creating events on Billetlugen's website www.billetlugen.dk - Graphic setup of tickets | SEO on events on the website - B2C level CRM - Operate in several different ticketing systems (Venuepoint A / S and Eventim ticketing systems) - Training of new colleagues in Venuepoint A/S's Box Office system - Training of new colleagues in Eventim's Back Office and SALES system - Own customers: Musik i Lejet, Tinderbox, NorthSide &… Show more - Guide, advise and consult organizers - Creating events on Billetlugen's website www.billetlugen.dk - Graphic setup of tickets | SEO on events on the website - B2C level CRM - Operate in several different ticketing systems (Venuepoint A / S and Eventim ticketing systems) - Training of new colleagues in Venuepoint A/S's Box Office system - Training of new colleagues in Eventim's Back Office and SALES system - Own customers: Musik i Lejet, Tinderbox, NorthSide & Wonderfestiwall Show less - Guide, advise and consult organizers - Creating events on Billetlugen's website www.billetlugen.dk - Graphic setup of tickets | SEO on events on the website - B2C level CRM - Operate in several different ticketing systems (Venuepoint A / S and Eventim ticketing systems) - Training of new colleagues in Venuepoint A/S's Box Office system - Training of new colleagues in Eventim's Back Office and SALES system - Own customers: Musik i Lejet, Tinderbox, NorthSide &… Show more - Guide, advise and consult organizers - Creating events on Billetlugen's website www.billetlugen.dk - Graphic setup of tickets | SEO on events on the website - B2C level CRM - Operate in several different ticketing systems (Venuepoint A / S and Eventim ticketing systems) - Training of new colleagues in Venuepoint A/S's Box Office system - Training of new colleagues in Eventim's Back Office and SALES system - Own customers: Musik i Lejet, Tinderbox, NorthSide & Wonderfestiwall Show less
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CPH STAGE
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Denmark
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Performing Arts
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1 - 100 Employee
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Communication Assistant
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Aug 2016 - Sep 2016
- Building CPH Stage LinkedIn business profile - Organization of the yearly Evaluation Meeting on this year's festival for the industry - Created and uploaded relevant lists of customers, clients, and partners to Mailchimp - Idea Development - Statistics of this year's festival - Building CPH Stage LinkedIn business profile - Organization of the yearly Evaluation Meeting on this year's festival for the industry - Created and uploaded relevant lists of customers, clients, and partners to Mailchimp - Idea Development - Statistics of this year's festival
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Live Nation Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Accreditation Assistant, Rihanna Concert
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Jun 2016 - Jul 2016
- Coordination and responsibility of the internal accreditation model - Internal communication - Responsible for packing various permits and bracelets on site
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Accreditation Assistant, AC/DC Concert
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Jun 2016 - Jun 2016
- Assist with accreditation - Graphic design of food tickets - Coordination of food tickets and permits for the event - Internal communication
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Event Coordinator
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Feb 2016 - Jun 2016
Event coordinator of COPENHELL's pre-event at Pumpehuset - held 21st and 22nd of June 2016. The pre-event focused on COPENHELL's guests getting their festival bracelets on, in the days before the festival starts. Responsibilities: - Event planning and coordination - Coordination and planning between partners - Production Plan Design - Sign plan layout and logistics plan for the events - Run the event
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Skoringen, Birk Sko A/S
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Frederiksberg Centeret
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Sales Assistant
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Sep 2010 - Jul 2016
- Purchasing responsible for the store's accessories and shoe care products - Sales and service - Customer service and contact - Warehousing - Purchasing responsible for the store's accessories and shoe care products - Sales and service - Customer service and contact - Warehousing
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Live Nation Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Secretarial Assistant (internship, 6th semester)
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Feb 2015 - Jun 2015
The following are some of the specific tasks I had (but not exclusively): - External & internal communication - Assistance in obtaining relevant applications from the authorities - Office Planning - Design of internal festival signs and logistics plan of these - Idea development - Staffing plan and coordination of new bottle refund booth - Fundraising for the sanctuary "Sjakket" - Coordination of collaboration with Giv Blod - Event coordination of pre-event at… Show more The following are some of the specific tasks I had (but not exclusively): - External & internal communication - Assistance in obtaining relevant applications from the authorities - Office Planning - Design of internal festival signs and logistics plan of these - Idea development - Staffing plan and coordination of new bottle refund booth - Fundraising for the sanctuary "Sjakket" - Coordination of collaboration with Giv Blod - Event coordination of pre-event at Pumpehuset Show less The following are some of the specific tasks I had (but not exclusively): - External & internal communication - Assistance in obtaining relevant applications from the authorities - Office Planning - Design of internal festival signs and logistics plan of these - Idea development - Staffing plan and coordination of new bottle refund booth - Fundraising for the sanctuary "Sjakket" - Coordination of collaboration with Giv Blod - Event coordination of pre-event at… Show more The following are some of the specific tasks I had (but not exclusively): - External & internal communication - Assistance in obtaining relevant applications from the authorities - Office Planning - Design of internal festival signs and logistics plan of these - Idea development - Staffing plan and coordination of new bottle refund booth - Fundraising for the sanctuary "Sjakket" - Coordination of collaboration with Giv Blod - Event coordination of pre-event at Pumpehuset Show less
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Marketing Assistant
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Mar 2014 - Apr 2014
This was made in connection with my exam in Event Management. I did the marketing and design of flyers and posters for Dansestafetten, which had a scene at Nytorv during Dansens Dag on April 29. This was made in connection with my exam in Event Management. I did the marketing and design of flyers and posters for Dansestafetten, which had a scene at Nytorv during Dansens Dag on April 29.
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Tjener
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Sep 2012 - Aug 2013
- Food and drink serving - Brewing various coffee species - Waiter for smaller as well as larger events - Food and drink serving - Brewing various coffee species - Waiter for smaller as well as larger events
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Education
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2017 - 2019
Copenhagen Business School
Master's degree, Cand. Soc. Service Management -
2012 - 2016
University College Sjælland
Bachelor's degree, Leisure Management -
2014 - 2014
California State University-Long Beach
Study Abroad, Management, economy and cultural communication -
2011 - 2012
VUC Lyngby
Suppleringsfag, Matematik -
2007 - 2010
Aurehøj Gymnasium
STX, Musik A, Engelsk A, Filosofi C
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