Experience

Eurofides

• Belgium
• Financial Services
• 1 - 100 Employee

• E-commerce

  • Feb 2012 - Present

  Decoration & Packaging ● Customer Service: - on the front line meeting, greeting and serving customers;- informing customers of any collection times or delivery dates;- resolving disputes and customer complaints; - highlighting special offers and promotions to customers;- providing product advice, knowledge and guidance to customers; -taking cash from customers and processing their credit card payments). ● Research funding for internationalization (market research / international contracts / tax regulations etc.) ● Training new employees Show less



Innovhub- Agenzia Speciale della camera di commercio di Milano

• Stage

  • May 2011 - Nov 2011

  - Administrative support ( activity for internationalization of enterprises: enterprises data base management; external communications; editing and web editing, institutional relations, etc.); - Analysing past projects funded by european funding programmes; - Organisation of brokerage events and B2B ( organizing international event "Travelling Likes Experience " - La Spezia ); - Meetings with the companies: profiling activities necessary to develop the process of international cooperation. - Project assistant. Show less



Smart Paper

• India
• E-Learning Providers
• 1 - 100 Employee

• energy sector

  • Apr 2010 - Oct 2010

  back office operations for Enel Gas and use of SAP for data management Management of billing gas sector and energy back office operations for Enel Gas and use of SAP for data management Management of billing gas sector and energy



LESS onlus - Sportello Immigrazione della Provincia di Napoli

• Linguistic assistant

  • Sep 2009 - Nov 2009

  Immigration office at the Province of Naples Immigration office at the Province of Naples



Basilicata Region

• Government Administration
• 400 - 500 Employee

• External Relations

  • Jun 2009 - Jul 2009

  Secretariat and event organization. Welcoming foreign guests and translator for the secretariat; Staff coordination hostess. Conference on "Peace, human patrimony" - speech of Prem Rawat Secretariat and event organization. Welcoming foreign guests and translator for the secretariat; Staff coordination hostess. Conference on "Peace, human patrimony" - speech of Prem Rawat