Experience

Exit

• Real Estate
• 300 - 400 Employee

• Licensed Realtor

  • Jun 2018 - Present

  I am genuinely committed to exceeding my clients' expectations and helping them with all their real estate needs, whether they are buying, selling or investing. My goal is to have every client feel like I have truly gone the extra mile for them. I am genuinely committed to exceeding my clients' expectations and helping them with all their real estate needs, whether they are buying, selling or investing. My goal is to have every client feel like I have truly gone the extra mile for them.



Cleo Social Inc.

• Canada
• Public Relations and Communications Services
• 1 - 100 Employee

• Store Manager

  • May 2017 - Present



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Area Sales Manager

  • Feb 2013 - Present

• iOS Area Sales Manager

  • Feb 2013 - Present

  Responsible for driving sales in 20 Carrier locations in the Ottawa region through support of the Apple iPhone Masters Program.Created and directed sales team training designed to keep iPhone top of mind in all stores.Observed and analyzed sales and presentation techniques of reps and provided targeted coaching on creating the Apple exceptional customer service experience.Regularly hosted Customer Demo Days designed to attract customers and drive iPhone and iPad sales through product demonstration and an exceptional customer service experience.Promoted Apple products during in store and regional meetings through engaging presentations and product demonstrations, highlighting the benefits of Apple as both a consumer and business solution.Developed critical, highly influential relationships with all levels of Carrier management to build brand loyalty and support of the Apple Masters Program.Achieved a 45% lift in sales versus Carrier locations without an Area Sales Manager.



MOVATI Athletic

• Canada
• Wellness and Fitness Services
• 400 - 500 Employee

• Sales Manager

  • Feb 2015 - Nov 2016



Lagardère Travel Retail

• France
• Retail
• 700 & Above Employee

• Area Manager

  • Nov 2011 - Feb 2013

  Managed 14 stores with annual revenue of $2.1 million. Managed and developed 90 employees and managers. Successfully analyzed P&L’s to adapt strategy to create positive sales opportunities, exceeding target by 1.2% my first year. Recruited and developed a sales driven team, focused on providing excellent customer service while driving revenue. After completing the Great Manager Program, was chosen as one of 12 Performance Coaches assigned to coach 115 managers. Successfully negotiated a new 5 year Collective Agreement.



Indigo Books and Music Inc

• Manager

  • Feb 2008 - Nov 2011

  Managed a Large Format store with up to 60 employees and Managers and over $2 million in annual revenue, exceeding sales target by 8.91% in my first year. Developed a sales driven team to become #1 in the company for loyalty card sales, 4 years in a row, achieving more than 1% higher than any other store. Inspired participation in our Love of Reading charity, achieving #1 in charitable donations, more than doubling the next closest store. Successfully managed a large scale renovation designed to diversify sales opportunities to compensate for declining book sales by expanding our Indigo Kids and Gift departments.



McDonalds Canada Inc

• First Assistant Manager

  • May 2002 - Feb 2008

  Progressed in management from Swing Manager, to Second Assistant then First Assistant Manager in 3 separate locations. Received top marks in both major McDonalds management training programs, the Shift Management Course (focusing on motivating teams for top performance) and Effective Management Practices (focusing on recruiting and developing highly effective teams). Responsible for scheduling, P&L’s, inventory control, recruiting, hiring, developing, health and safety, and adherence to all McDonalds policies and procedures. Recognized for developing highly motivated teams focused on excellent customer service.