Commercial Services Administrator

• Nov 2021 - Present

-Designed, created, and implemented a SharePoint platform for the Commercial Services team. This platform is utilized for various purposes such as requesting agreements for confidentiality, product loans, rentals or leases, as well as consulting and contracting services. The platform also facilitates inquiries related to intellectual property licensing, customer and regulatory registrations, negotiated terms and conditions, and more. -Work extensively with manufacturing, sales, supply chain, finance, customer support and other Stakeholder groups to obtain status and process information relative to Commercial Services. -Monitor workflows and provide updates to Customers on order status and contract acceptance, ensuring timely and efficient communication. -Draft Agreements between Gastops and suppliers/customers for Confidentiality, Product Loans, Rentals, or Leases, or Services such as Consulting and Contracting. -Update and maintain the FileMaker database, Microsoft Teams page and SharePoint. Show less

Administrative Assistant

• Mar 2020 - Oct 2021

Guest Services Representative

• Oct 2021 - Present

-Polite and friendly welcome and assistance to guests while facilitating their site entry and navigation. -Demonstrate strong communication, teamwork, and problem-solving skills to ensure safe and effective traffic control. -Assist with traffic and pedestrian control during ingress and egress of on-site guests. -Guide guests to designated areas, check and scan tickets, and direct them to their seats. -Offer support and assistance to guests with disabilities or impairments, ensuring their needs were met. -Enforce event rules and relevant health and safety regulations to maintain a secure environment. Show less

Brand Ambassador

• Jan 2019 - Mar 2020

-Fostered positive brand experiences and customer relationships through effective engagement and interaction. -Demonstrated product knowledge and effectively communicated product features and benefits to customers. -Submitted timely and accurate reports to management, providing insight on customer feedback and sales trends. -Maintained inventory and ensured stock levels were appropriate to meet customer demand. Provided samples, product information, and training to customers and store staff to increase product awareness and drive sales. Show less

Law Practice

• Jan 2016 - Oct 2016

-Assisted in the management of company contracts, represented the conciliation committee, presented complex concepts, and responded to petitions and legal actions. -Offered support and legal advice to stakeholders from various departments of the company, as well as contractors. -Assisted in the management of company contracts, represented the conciliation committee, presented complex concepts, and responded to petitions and legal actions. -Offered support and legal advice to stakeholders from various departments of the company, as well as contractors.

Law Practice

• Feb 2014 - Dec 2015

-Offered legal advice on pre-contractual, contractual, and post-contractual procedures. -Prepared contractual documents such as preliminary studies, contract agreements, public invitation notices, closing reports for each process, evaluation of enabling requirements. -Served as Judicial Representative for the Municipality, managing legal matters and ensuring compliance with regulations and guidelines. -Represented the municipality in court proceedings and legal disputes. -Provided guidance and training to improve the performance of municipal staff and contractors in state contracting. -Reviewed administrative acts and provided guidance on responding to petitions, complaints, and claims -Developed understanding of legal and administrative challenges faced by municipalities and strategies to overcome them. Show less

Law Practice

• Jul 2014 - Oct 2015

-Provided consultation and conceptualization support to the Infrastructure Secretary as required. -Assisted the legal professionals in the Infrastructure Secretariat by drafting administrative acts and monitoring and controlling responses to petitions. -Monitored collection efforts related to payment for infrastructure projects ordered by court orders in various departments of the Administration. -Maintained records and submitted monthly reports to the Legal Office of the Infrastructure Secretariat detailing the progress of collection efforts related to contractual obligations. -Ensured compliance with judgments rendered against the Municipality of Bucaramanga and informed the Secretary of the Office of the contents of the judicial judgment. -Requested the Budget Availability Certificate and drafted the Resolution for recognition and payment of the amount ordered by the Judicial Office within 30 days following the enforceability of the judgment or the approval of Judicial Costs or Legal Fees. -Requested the definitive filing of the Constitutional Action and/or the Contempt Incident to the respective Judicial Office, once the judgment has been complied with, and the incentive and costs or legal fees have been paid. Show less