Experience

Incipio Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Supervisor

  • Sep 2022 - Present

  ● Carrying out weekly audits to ensure the bar was well-stocked at all times, placing orders when needed.● Monitor stock, identifying best sellers and products with low sales performance and providing recommendations to bolster sales. ● Responsible for processing invoices and upholding accurate invoice logs● Maintaining and processing timesheets and attendance records● Using Microsoft Excel to organise data by utilizing pivot tables and VLOOKUP ● Supervising staff and the bar area, maintaining smooth operations within the venue and high standards during each shift.● Hosting private events with high-profile clients such as Amazon and Diageo. Show less

• Team Leader

  • Jul 2022 - Sep 2022

  ● Build a productive work environment which promotes team growth and cohesion. ● Trained team members, focusing on creating exceptional guest experiences and high service quality.● Efficiently delegated tasks, assigning roles based on each team member’s strengths to optimise productivity. ● Developed the ‘star of the week’ incentive which successfully boosted employee morale and productivity. ● Schedule and take minutes for weekly team meetings and create handover sheets to improve communication within the team. ● Organise offsite team events and onsite team initiatives to improve relationships within the team and foster an inclusive and positive work environment. ● Led a recruitment event for JP Morgan that hosted over 3500 attendees. ● Recommended to switch the house gin, resulting in an approx. 160% increase in sales of the house gin. ● Successfully amassed £4k in sales during a single night shift Show less

• Bartender

  • May 2021 - Jul 2022



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Multi-skilled Operative

  • Jun 2020 - Jan 2021

  ● Supported COVID-19 testing administration, recording and administering tests and efficiently packaging test kits for the public. ● Demonstrated how to complete COVID-19 tests for patients, answering any queries in a professional manner. ● Adhered to health and safety regulations and COVID-19 guidelines, completing routine cleaning to a high standard to ensure a safe work environment. ● Supported COVID-19 testing administration, recording and administering tests and efficiently packaging test kits for the public. ● Demonstrated how to complete COVID-19 tests for patients, answering any queries in a professional manner. ● Adhered to health and safety regulations and COVID-19 guidelines, completing routine cleaning to a high standard to ensure a safe work environment.



Shoreditch Bar Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Bar Supervisor

  • Jan 2019 - Feb 2020

  ● Organised rotas, making sure the bar was sufficiently staffed and labour costs were effectively managed.● Assisted in the recruitment of suitable bar staff alongside the management team, ensuring new bar staff were properly trained and understood all health and safety regulations and the licensing legislation● Generated growth through the creation of unique drink incentives, driving sales and customer retention rates.

• Bartender

  • Aug 2018 - Jan 2019

  ● Prepared a variety of bespoke beverages for customers, providing drink recommendations to drive sales and increase revenue. ● Liaised effectively with management and staff members to ensure smooth operations within the bar. ● Ensured all workstations were thoroughly cleaned, adhering closely to health and safety regulations.



Monsoon Accessorize

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Sales Assistant

  • Dec 2016 - Jul 2018

  ● Acted as a brand ambassador, driving the overall performance of the store by delivering an exceptional customer experience. ● Generated profit through exceeding KPIs and effectively supporting the management team. ● Maximised commercial opportunities to increase sales by implementing successful visual merchandising strategies. ● Regularly replenished stock and organised stockrooms to allow for efficient retrieval of products. ● Maintained an excellent presentation of the store, following health and safety guidelines and company policies. Show less