Nathan Mundy
UC Engineer at IP Netix Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Paul D.
Worked with Nate for the past year. Dedicated to what he does and always willing to step in.
Paul D.
Worked with Nate for the past year. Dedicated to what he does and always willing to step in.
Paul D.
Worked with Nate for the past year. Dedicated to what he does and always willing to step in.
Paul D.
Worked with Nate for the past year. Dedicated to what he does and always willing to step in.
Credentials
-
X Sales Certified
8x8Jan, 2023- Nov, 2024 -
XCaaS Build Certified
8x8Jan, 2023- Nov, 2024 -
XCaaS Support Certified
8x8Jan, 2023- Nov, 2024 -
ACSS - Avaya Communication Server 1000 for Avaya Aura®
AvayaNov, 2012- Nov, 2024 -
ACIS - Avaya Communication Server 1000 for Avaya Aura®
AvayaMar, 2012- Nov, 2024 -
ACIS - Avaya Aura® Communication Manager and CM Messaging – Embedded (R6.x)
AvayaApr, 2014- Nov, 2024 -
ACIS - Avaya Aura® Core Components
AvayaFeb, 2018- Nov, 2024 -
ACSS - Avaya Aura® Core Components
AvayaDec, 2018- Nov, 2024 -
ACSS - Avaya Aura® Session Manager and System Manager
AvayaJun, 2014- Nov, 2024 -
ACSS - Avaya Session Border Controller Enterprise
AvayaJun, 2014- Nov, 2024
Experience
-
IP Netix Limited
-
United Kingdom
-
Telecommunications
-
1 - 100 Employee
-
UC Engineer
-
Apr 2022 - Present
-
-
-
Allvotec
-
United Kingdom
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Field Engineer
-
Jun 2019 - Mar 2022
Avaya Aura CM & CS1k Support Engineer Avaya Aura CM & CS1k Support Engineer
-
-
-
Daisy Group
-
IT Services and IT Consulting
-
700 & Above Employee
-
Field Service Engineer
-
Feb 2017 - Jun 2019
-
-
-
Vodafone
-
United Kingdom
-
Telecommunications
-
700 & Above Employee
-
Unified Communications Field Service Engineer
-
Jan 2011 - Jan 2017
-
-
-
Avaya
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Resident Support Engineer
-
Jan 2009 - Apr 2010
Resolved software and hardware problems encountered in Bloomberg’s live operational network in EMEA within SLA Target of 95%. Collected and progressed all problems found in the Bloomberg network toward a timely resolution. Resolved most issues on-site at Bloomberg using own CS1k knowledge and opened Cases into GNTS/GNPS when necessary. Provided quick comprehensive technical cover to ensure Bloomberg network runs without serious problems or outages. Operated Nortel CS1k Platform (Alarm monitoring, routine maintenance). Liaised between Nortel operational teams. Changed implementation (including Patching/Deplist updates). General day to day support such as daily routines (system health checks, connectivity checks), password validity and management, remote access checks to all sites. Completed tasks assigned via the Bloomberg internal ISHD system. Produced technical instructions & procedural documentation. Provided informal training to Bloomberg internal staff. Show less
-
-
-
Nortel Networks
-
Telecommunications
-
700 & Above Employee
-
Nortel Meridian 1 Technical Analyst & PBX Programmer
-
Nov 1999 - Jan 2009
Administration of the Meridian 1 telecoms network at 15 customer sites across the UK & Ireland. Resolved software and hardware problems encountered in Pfizer’s live operational network in the UK & Ireland within SLA target of 95%. Implementation, administration & maintenance of IP Telephony using both Hard & Soft phones. Site expansion upgrades. Interfacing with Carrier Providers & Third Party Maintainers. Raised, completed & closed Trouble Tickets & Work Orders, delivering above an SLA of 95%. General housekeeping & maintenance of large Meridian 1 Option 81c with over 8500 extensions. Management of Octel Aria, Nortel Meridian Mail & CallPilot Voicemail systems. On-Call support for the ENMC providing Out-Of-Hours cover for multiple global customers. Produced operating, procedural & training documentation. Show less
-
-
Community
