Natee Chandrakasem

IT Solution Analyst at GTS Technology Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Worth, Texas, United States, US

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Credentials

  • Using Tableau to Discover Powerful Business Insights
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Introduction to Career Skills in Software Development
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • DELL CLIENT FOUNDATIONS 2021 Course Number: ESCLID02555
    Dell Technologies
    Jul, 2022
    - Sep, 2024
  • DevOps Foundations
    LinkedIn Learning 2
    Dec, 2021
    - Sep, 2024
  • Programming Foundations: Databases
    LinkedIn

Experience

  • GTS Technology Solutions
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Solution Analyst
      • Jun 2022 - Present

      - Increased Customer satisfaction rate by over 75%, driving the successful implementation of a new on-site tech solutions deal at the TXDoT Stassney Headquarter - Troubleshot/diagnosed hardware devices and peripherals with an 80% success rate with clients onsite/remote - Analyzed inventory hardware data, KPI graphs, and pivot tables performance reports and addressed technical issues through ServiceNow, Power BI, and Excel - Facilitated access to UAM (User Access Management) admin rights onsite/remote for 50+ clients, ensuring smooth user authorization processes Show less

  • The Concourse Project
    • United States
    • Events Services
    • 1 - 100 Employee
    • Risk Management Analyst
      • Jul 2022 - Jun 2023

      - Identify possible outside threats to the venue - Guide and identify an average of 1,500 individuals attending the venue per night - Delegate and assist 10 or more contracted security guards and staff members - Train 5 new members with acclimating coworkers into the field - Deescalate conflicts that occurs inside venue of The Concourse Project's organization - Identify possible outside threats to the venue - Guide and identify an average of 1,500 individuals attending the venue per night - Delegate and assist 10 or more contracted security guards and staff members - Train 5 new members with acclimating coworkers into the field - Deescalate conflicts that occurs inside venue of The Concourse Project's organization

  • Cole Haan
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager of Operations
      • Oct 2016 - Jan 2022

      - Updated 250+ filed reports via Store Force/Cole Haan DC, improving reporting efficiency by 40% and reducing errors by 25% in shared Excel spreadsheet - Managed and trained 4 assistant managers and 5 sales associates, achieving a 20% increase in team sales performance and reducing staff turnover by 15% - Implemented safety measures, sales tactics, protocols, and inventory scanning, resulting in zero workplace accidents and a 10% increase in bi-weekly raise - Maintained organized inventory shipments, achieving a 90% on-time delivery rate and reducing inventory search time by 15% Show less

Education

  • McCoy College of Business - Texas State University
    Bachelor of Business Administration - BBA, Computer and Information Systems
    2019 - 2022
  • Tarrant County College
    Associate of Arts - AA
    2016 - 2019

Community

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