Nate Anderson
Director of Technical Account Management at Qolsys- Claim this Profile
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Topline Score
Bio
Tyler Reed
Nate is a very dedicated worker and a fantastic colleague. I had the opportunity to work with Nate on several projects and his passion for collaboration with others and doing what is best for the company is contagious. Nate definitely brings his passion with him to work each day and likes to make sure that any project he is working on is done correctly and thoroughly.
Marc Whitman
Nate excels at supervising, guiding and motivating other members of the team. He is a natural leader and technical problem solver, easily identifying and proposing solutions to any road bumps that the team hits along the way. Not only does Nate possess the leadership skills needed for team management, but he also has the behind-the-scenes skills as well. He’s great at working with other departments to ensure the business is running smoothly. Nate is eager to learn from senior management to improve his abilities and techniques.
Tyler Reed
Nate is a very dedicated worker and a fantastic colleague. I had the opportunity to work with Nate on several projects and his passion for collaboration with others and doing what is best for the company is contagious. Nate definitely brings his passion with him to work each day and likes to make sure that any project he is working on is done correctly and thoroughly.
Marc Whitman
Nate excels at supervising, guiding and motivating other members of the team. He is a natural leader and technical problem solver, easily identifying and proposing solutions to any road bumps that the team hits along the way. Not only does Nate possess the leadership skills needed for team management, but he also has the behind-the-scenes skills as well. He’s great at working with other departments to ensure the business is running smoothly. Nate is eager to learn from senior management to improve his abilities and techniques.
Tyler Reed
Nate is a very dedicated worker and a fantastic colleague. I had the opportunity to work with Nate on several projects and his passion for collaboration with others and doing what is best for the company is contagious. Nate definitely brings his passion with him to work each day and likes to make sure that any project he is working on is done correctly and thoroughly.
Marc Whitman
Nate excels at supervising, guiding and motivating other members of the team. He is a natural leader and technical problem solver, easily identifying and proposing solutions to any road bumps that the team hits along the way. Not only does Nate possess the leadership skills needed for team management, but he also has the behind-the-scenes skills as well. He’s great at working with other departments to ensure the business is running smoothly. Nate is eager to learn from senior management to improve his abilities and techniques.
Tyler Reed
Nate is a very dedicated worker and a fantastic colleague. I had the opportunity to work with Nate on several projects and his passion for collaboration with others and doing what is best for the company is contagious. Nate definitely brings his passion with him to work each day and likes to make sure that any project he is working on is done correctly and thoroughly.
Marc Whitman
Nate excels at supervising, guiding and motivating other members of the team. He is a natural leader and technical problem solver, easily identifying and proposing solutions to any road bumps that the team hits along the way. Not only does Nate possess the leadership skills needed for team management, but he also has the behind-the-scenes skills as well. He’s great at working with other departments to ensure the business is running smoothly. Nate is eager to learn from senior management to improve his abilities and techniques.
Experience
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Qolsys
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Director of Technical Account Management
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Dec 2019 - Present
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Control4
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United States
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Computers and Electronics Manufacturing
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100 - 200 Employee
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Senior Manager, World Wide TFMs
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Nov 2017 - Dec 2019
Build a global sales engineer team to support our network of professional dealers. I strategize with company executives' process, finance, and operations. Strategized sales support engagement to absorb contracted sales commitments. Winning product adoption through education, training, and field support. Established business strategies and development of evolving business plans to help grow the business. Expanded the TFM team into international markets, fine-tuned and redefined reasons the organization should engage, including a focus on solution education, an idea for the worldwide team to engage with our network of dealers to promote sales opportunities. A process includes creating a way for the TFMs to create engagements in Salesforce (our CRM) to help communicate issues and improve interdepartmental communication issues.
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Manager, North America TFMs
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Nov 2012 - Nov 2017
Founded the Technical Field Management team based off an idea from our SVP over Sales. Created process based on feedback from the organization surrounding our customers; engaging with New Dealers, Down Dealers, and Escalations. Developed a strategy that involved engaging with our network of dealers to aid in system design creating a BOM (Bill of Materials) that generated a pipeline for strategic growth that started with Lighting Design and quickly grew to AV and network design. Implemented Salesforce objects to record engagements, and report on KPI’s.
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Manager, Pro-Services
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Nov 2010 - Nov 2012
Managed and maintained a small collective group of highly skilled technicians that focused on customer and dealer escalations. Created a process to develop and solve escalations based on three KPI’s: system design limitations, Bugs, and 3rd party problems. Pro-services Consultant specializes with onsite technical assistance. Largest automated project to date deploys hospitality services for the largest privet network and automated hotel City Center at Aria hotel in Las Vegas. I specialize in system design, escalation process, product enhancement, and troubleshooting large networks and automation design.
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Support Services Level 2
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Sep 2009 - Oct 2010
Level 2 support agents help field inbound calls, outbound escalations, and special projects. Level 2 support agents give more focus to the premier dealer queue for a quick knowledgeable response without much assistance from the team. Level 2 support agents aid level 1 support agents when needed with the tough calls. Among the special projects participated in I helped install and program the Aria at City Center in Las Vegas, which still stands as the largest automation project to date in the world. 31 different room types with over 5500 rooms all automated from the front door to the automated drapes.
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Support Services Level 1
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Nov 2007 - Nov 2009
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Installer
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Jan 2006 - Nov 2007
I Started out as a sales associate, then picked up programming and installs. Pulled wire, terminated cabling, and programmed systems from top to bottom. I Started out as a sales associate, then picked up programming and installs. Pulled wire, terminated cabling, and programmed systems from top to bottom.
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Education
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2004 - 2006
Utah Valley University
Associates, Genneral Education
Community
