Experience

Pronto Marketing

• Thailand
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Feb 2014 - Present

  - Contacting and communicating with the clients based in the US, CA, AU, NZ, SG, UAE, UK and Thailand when they submit requests for updates to their website. - Coordinating within several different departments during the process of the client requests. - Troubleshooting challenging tasks and providing the best advice in order for clients to update their websites quickly and affordably. - Participate in various soft skills and technical training activities and workshops to improve my ability to service the customers. Show less



Vault IT Pty Ltd

• Information Technology & Services
• 1 - 100 Employee

• Offshore Service Co-ordinator

  • Oct 2012 - Dec 2013

  - Monitor emails and phone calls and coordinate with Australian-based clients and engineers - Attend to all customer inquiries and respond in a timely manner with accurate information. - Organize appropriate arrangements for engineer’s on-site client visits. - Assist the engineers with job preparation and administrative tasks. - Follow up on work status and update clients via email. - Prepare jobs list for accounting department for client invoice processing. - Monitor emails and phone calls and coordinate with Australian-based clients and engineers - Attend to all customer inquiries and respond in a timely manner with accurate information. - Organize appropriate arrangements for engineer’s on-site client visits. - Assist the engineers with job preparation and administrative tasks. - Follow up on work status and update clients via email. - Prepare jobs list for accounting department for client invoice processing.