Experience

PT Capital Life Syariah

• Indonesia
• Insurance
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2023 - 5 months

  Jakarta, Indonesia - Managing outbound-inbound calls and customer service inquiries, - Making changes to customer data in internal system, - Providing customer needs such as submission of flower wealth, visa reference, etc, - Generating sales leads that develop into new customers, - Identifying and assessing customer needs to achieve satisfaction.



PT Bank BTPN Tbk

• Indonesia
• Banking
• 700 & Above Employee

• Bank Employee

  • Dec 2019 - Dec 2022

  Greater Jakarta Area, Indonesia - Verified debtor data day to day in Credit Bureau Automation System (CBAS) from all Line of Businesses that need OJK SLIK Checking (used to be known as BI Checking) - Followed up if there any requests or issues from all branches to head office - Updated operational report related within the team.



Kalbe Nutritionals (PT Sanghiang Perkasa)

• Indonesia
• Food and Beverage Services
• 700 & Above Employee

• Branch Financial Controller

  • Nov 2018 - Nov 2019

  Greater Jakarta Area, Indonesia - Maintained budget plan for each branches in many region - Reconciled transactions related to branch expenses - Handled online promo by Oracle - Verified and ensured data completeness in the form of expense that branches claimed.



Kalbis Institute

• Indonesia
• Higher Education
• 100 - 200 Employee

• Assistant Lecturer

  • Jan 2018 - Nov 2018

  Greater Jakarta Area, Indonesia Observed and evaluated students performance in Business Communication and Creative Writing Practical Courses at the Faculty of Creative Industry (used to be known as Faculty of Communication).



PT Surya Citra Media, Tbk

• Indonesia
• Media Production
• 400 - 500 Employee

• Control Room Operator

  • Jul 2017 - Sep 2017

  Greater Jakarta Area, Indonesia Responsible for showing the template of talent name, sponsor, brand, and stuff for 10 seconds in SCTV and Indosiar TV shows.