Experience

TJR Scaffolding Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• General Manager

  • Jun 2022 - Present

  As GM, I am responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. I oversee all departments at TJR Scaffolding and work closely with the MDs to ensure we are moving in the right direction with aligned values.My responsibilities are but not limited to:- Supporting and working with all departments to ensure targets are being met and workloads are manageable- Recruitment and training- Building and maintaining client relationships- Ensuring client SLAs are being met and finding solutions if not- Holding Bi-weekly team meetings to bring everyone together which improves staff morale and gives the opportunity for all employees to voice achievements and concerns within their department- Ensuring the supervisor is meeting the H&S level agreement at each site- Identifying new opportunities and passing them to contracts to tender- Working with the accounts team to accurately forecast income/outgoing finance- Monthly meetings with MDs to discuss current position of the company and future expectationsMy management style is to operate an open door policy to encourage openness in all departments and to build and maintain a good team morale and positive work environment. Show less

• Account Manager

  • Jan 2020 - Jun 2022

  My responsibilities were from initial enquiry, through to quoting, design, erection, inspection and dismantle. My roles within the company were but not limited to:- Invoicing- Credit control- Financial reporting ie. PNL and Balance sheets- Project management- HR - Recruitment- Historic payment audits and recovering missing Application payments- Anything that needs doing within the company



LEO Learning, part of GP Strategies

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Project Executive

  • May 2018 - Jan 2020

  In this position it was my responsibility to manage or to support management on every aspect of the projects from initial specification through to completion. These tasks were but not limited to:• Ensuring project is implemented according to LEO quality standards, project deadlines and measurable project objectives.• Creating both high level and detailed project schedules using a waterfall model.• Ensuring client is regularly updated on progress and any changes to project with regular phone contact and prompt and accurate contact reports.• Responsibility for budget control, accurate invoicing and estimating. • Tracking employee and freelancer time on projects to ensure that time logged is in accordance with agreed budgets and time allocation for jobs, and to flag any discrepancies to team.• Manage commissioned employees and freelancers, on a day-to-day basis, ensure the quality of their outputs.• Ensure that team systems, e.g. filing, is being implemented and is working across the team.• Ensure quality standards are maintained at all times.• Implement client reviews as required. Show less

• Office Manager

  • Oct 2017 - May 2018

  As Office Manager at LEO I supported the Project teams with logistics such as arranging travel, hotels and any props or equipment they may need for project and client meetings. I also organised all office maintenance such as managing the companies responsible for the health and safety, recycling, cleaning and risk assessments and booking various tradesmen when needed and worked on the processes for fire evacuation, GDPR and First Aid.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Temporary Recruitment Consultant

  • Oct 2016 - Oct 2017

  At Adecco I was responsible for the Temporary Recruitment at the Brighton branch. Providing a vital link between clients and candidates. The role was demanding, diverse and fast paced. It involved: • Growing and nurturing a really strong client base. • Developing a good understanding of client companies, their industry, what they do, plus their work culture and environment. • Visiting clients to develop strong working relationships. • Using a wide range of advertising, marketing and social media strategies in order to generate maximum candidate attraction. • Using candidate databases to match the right person to the client's vacancy. • Briefing the candidate about the responsibilities, salary and benefits of the job in question. • Preparing CVs and correspondence to forward to clients regarding of suitable applicants. • Interviewing, sourcing and selecting applicant's according to client requirements. • Conducting reviews with clients in order to ensure all contract staff are recruited and maintained in accordance to legislative guidelines. • Organising interviews for candidates as requested by the client. • Informing candidates about the results of their interviews. • Negotiating pay and salary rates and finalising arrangements between client and candidates. • Offering advice to both clients and candidates on pay rates, training and career progression. • Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated. Once a candidate had been placed, I was then responsible for all management duties for that person such as HR, payroll, bonuses, disciplinarys and even personal advice and support. I managed to grow the desk from around 40 temps employed to between 55 and 75 depending on clients needs. That involved a lot of organisation and hard work and earned me two promotions during my time with Adecco.. Show less



Burger & Lobster Restaurant Group Limited

• United Kingdom
• Hospitality
• 100 - 200 Employee

• General Manager

  • Feb 2012 - Sep 2016

  As General Manager with Burger and Lobster my responsibilities were but not limited to: - Coordinate daily Front of House and Back of House restaurant operations - Ensure all floor staff are delivering brilliant service - Respond efficiently and accurately to customer complaints - Regularly review quality level leaving kitchen - Producing monthly rotas - Appraise staff performance and provide feedback to improve productivity - Supervising stock checks and ensuring all stock is being kept to the right level - Ensure compliance with cleanliness and safety regulations - Control operational costs and identify measures to cut waste - Create detailed reports on weekly, monthly and annual revenues and expenses - Train new and current employees on proper customer service practices Show less