Tasha Castro
Program Director at Naval Medical Center at Armed Services YMCA San Diego- Claim this Profile
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Topline Score
Bio
Credentials
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Resilience-Building Leadership Professional
Resilience-Building Leader Program (RBLP)Nov, 2020- Nov, 2024
Experience
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Armed Services YMCA San Diego
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United States
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Armed Forces
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1 - 100 Employee
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Program Director at Naval Medical Center
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Feb 2022 - Present
Participates in strategic planning, goal development and assessments of programs and effectiveness that are in accordance with the mission and the goals of the organizationManages all aspects of programs including: planning, organizing, leading and facilitating program activitiesAssist with the solicitation of resources to benefit the department and organizational programs Develop, promote, and maintain volunteer opportunities within the department Works with Naval Medical Center to determine volunteer needsEnsures Naval Medical Center departments are staffed with volunteers to support departmental needsRecruit, interview and place volunteer applicants for volunteer serviceDevelop and manage volunteer policies, procedures and standards of volunteer serviceEnsures that programs and services at Naval Medical Center benefit military personnel and their families, wounded warriors, injured and ill adults and children and families with newborns Ensures that the goals and objectives of each program are met Show less
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Office Operations Manager
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Jun 2020 - Feb 2022
Daily administrative tasks that include mail processing and mass mailing, copying, equipment management, staff communication, vehicle maintenance and recordsSupports Financial Department with credit card purchases and receipts, scanning documents, reconcile each credit card for Director of Finance at the end of each month Daily interaction by phone, email, and in person with participants, offering resources, answering questionsAccounting of high volume tickets, gift cards, and real-value donationsInventory office and program supplies, while staying at or below budgetManage ticket giveaways by working with each department and distributing to participants accordingly based off of eligibility and RecTrac Membership Show less
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Marketing and Communications Manager
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Jun 2018 - Jun 2020
Works with the Executive Director and key staff to support the development of SOP’s, specific outcomes, and evaluation frameworks to assess the strengths of marketing and communication strategies and identify areas for improvement. Works collaboratively with various departments, and with military and civilian organizations, to increase community awareness of high quality programs/events which benefit military members and their families.Works collaboratively with various departments, and with military and civilian organizations, to increase community awareness of high quality programs/events which benefit military members and their families.Fulfills program and special event responsibilities identified by supervisor(s).Provide support and updates to organization website; including content updates to events, programs, photo albums, offers, donor recognition, etc.Supports lead editor and writer of ASYMCA communications including but not limited to: Press releases, Newsletters, Presentations, Blog stories.Supports organization social media accounts; including Facebook, LinkedIn, Twitter, Instagram, You Tube, and Pinterest. Show less
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Office Manager / Development Associate
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Jan 2016 - Jun 2018
Continuous planning and oversight of agency programs, services, and events to manage inquiries from the public and internallyDaily interaction by phone, email, and in person with participants, offering resources, answering questions, and monitoring Salesforce for membership entriesAccounting of high volume tickets, gift cards, and real-value donationsSubmission and collection of programmatic statisticsMaintain welcoming front lobby and manage facilities problemsInventory office and program supplies, while staying at or below budgetUtilize Donor Perfect to run reports, process donations, and assist Development Department with donor accounting and donor prospectingSupport Special Events Manager when neededDaily administrative tasks that include mail processing and mass mailing, copying, equipment management, staff communication, vehicle maintenance and records Show less
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Program Manager for Volunteer Services
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Jun 2013 - Jan 2016
Coordinated more than forty volunteer programs and services taking place simultaneously at both locations that accounted for over ten thousand volunteer hours annuallyDeveloped program goals and procedures in line with the agency and needs of the Naval Medical CenterCommunicated regularly with various levels of Management in all Departments using volunteers throughout the hospitalResponsible for all aspects of volunteer processing, including advertising, recruiting, review and approval, orientation, training, and assignmentManeuvered complex background investigation system for all volunteers at Naval Medical Center and ensured all were HIPAA trained prior to startEducated volunteers on patient relations, customer service skills, and military cultureSupervised and motivated a diverse group of individuals, including hospital, military, and special event volunteersDaily administrative tasks that included filing, records upkeep, monthly reporting, and database management Show less
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Receptionist and Program Assistant
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Oct 2007 - Jun 2013
Performed excellent reception duties, including greeting, answering multi-line telephone system, referrals, and database entry and tracking.Manage the hospital Patient Recreation program, including documentation, and accounting of televisions, laptops, game systems, and other materials to hospital patients.Planned, organized, and executed the Annual Neonatal Intensive Care Unit Reunion, an event that brought together over 500 people and outside partners with over 120 families.
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Staples
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United States
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Retail Office Equipment
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700 & Above Employee
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Administration Office Primary Associate & Price Auditor
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Mar 2004 - Oct 2007
Managed daily sales accounting and was responsible for daily bank deposits, including balancing sales and deposits Thoroughly tagged and priced merchandise, requiring meticulous monitoring and coordination with Regional Office Managed daily sales accounting and was responsible for daily bank deposits, including balancing sales and deposits Thoroughly tagged and priced merchandise, requiring meticulous monitoring and coordination with Regional Office
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Education
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2018 - 2019
UC San Diego Extension
Certificate, Marketing -
2007 - 2009
California College San Diego
Bachelors of Science, Health/Health Care Administration/Management -
2005 - 2007
California College San Diego
Associate of Science - AS, Medical Specialties
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