Experience

Better Living Australia

• Australia
• Retail
• 1 - 100 Employee

• General Manager

  • Dec 2021 - Present

  • Developed marketing and communication assets for print and digital media including big data management for digital campaigns. • Completing all business administration and reporting requirements in an accurate and timely manner, providing all reports required by stakeholders, and ensuring all documentation is accurately maintained for auditing. • Overseeing local and regional sales, promotions, and campaigns. • Planning and directing the hiring and training of new Sales Representatives. • Directing and coordinating all sales activities locally and regionally. Show less



HiSITE Channel Manager

• General Manager

  • Aug 2019 - Dec 2021

  • Collaborate with CEO in setting & driving organizational vision, operational strategy, and hiring levels: Ensure effective recruiting, onboarding, professional development, performance management, and retention. • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning: Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and organizational outcomes are met. • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary. • Analyse internal operations and identify areas for process enhancement. • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives are developed in tandem with CEO. • Directly oversee operations, HR, and accounting, and partner with CEO on sales management so that sufficient investment capital can be budgeted to achieve growth targets in the near term. • Aggressively manage capital investment and expenses to ensure the company achieves investor targets for growth and profitability. • Monitor performance with tracking software and take corrective measures when necessary and prepare detailed current reports and forecasts. • Build and maintain trusting relationships with key customers, clients, partners, and stakeholders. Show less



HiRUM Software Solutions

• Australia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jul 2019 - Dec 2021

  • Leads and participates in the development of plans and strategies for ensuring that organizational plans, policies, and procedures are established and implemented to accomplish procurement initiatives, which enable strategic organizational goals.• Created and scoped visual mock-ups by working effectively with developers.• Provided executive support by formulating and implementing marketing plans and developing new sales ideas while establishing lucrative relationships with potential clients and regularly following up to attain company-wide objectives.• Business development, staff management, and software management (SaaS).• Responsible for business activities across operations, human resources, marketing & design, sales, and product development. Worked side by side with the Directors to strategically plan company growth, implement the vision and generate profit.• Supported key stakeholders with coordinating short- and long-term goals with the alignment of business strategies: Informed product road map by incorporating information from market research, consumer trends, and customer specifications.• Built partnerships and engaged consumers at conferences and industry events.• Managed products through the lifecycle, including defining products and road maps and working closely with engineering to deliver successful results.• Translated customer requirements into workable features and collaborated with development teams to scope, design, and launch new features.• Enhanced product marketing and sales, working closely with advertising to optimize messaging: Gathered requirements and built scopes based on information from customers, subject matter experts, and internal stakeholders. Show less

• Executive Assistant Manager

  • Jul 2017 - Jul 2019

• Client Service & Office Manager

  • Jun 2012 - Jul 2017


Accountants
• Colombia
• Accounting
• Senior Administrator & Human Resources Assistant

  • Sep 2010 - Nov 2011
• Customer Service Officer

  • Nov 2008 - Aug 2010


Accor

• France
• Hospitality
• 700 & Above Employee

• Senior Front Office Manager & Front Office Manager

  • Sep 2000 - Nov 2008

  Senior Front Office Manager at Crown Towers & The Towers of Chevron Renaissance until 2005 when Accor Hotels & Resorts purchased the Management Rights to The Towers of Chevron Renaissance. Senior Front Office Manager at Crown Towers & The Towers of Chevron Renaissance until 2005 when Accor Hotels & Resorts purchased the Management Rights to The Towers of Chevron Renaissance.