Natasha Bhola
Tourism Marketing & Development Coordinator at Town of Sylvan Lake- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Swedish Elementary proficiency
Topline Score
Bio
Credentials
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Hootsuite Social Media Marketing Platform Certification
HootsuiteFeb, 2017- Nov, 2024 -
MarketSafe
Open School BCMay, 2016- Nov, 2024 -
Diploma de Espanol como Lengua Extranjera (DELE), Level B1
Instituto CervantesAug, 2012- Nov, 2024 -
Kamp Kiwanis Leadership Training Program
Kamp Kiwanis CalgaryJan, 2012- Nov, 2024 -
Toastmasters International Youth Leadership Program
Toastmasters InternationalMar, 2011- Nov, 2024 -
City of Calgary LEAD (Leadership, Empowerment, Achieving a Difference)
City of CalgaryJan, 2009- Nov, 2024 -
Alberta Food Safety Basics
Alberta Health ServicesSep, 2018- Nov, 2024 -
Standard First Aid CPR C and AED
Canadian Red CrossMay, 2017- Nov, 2024 -
ProServe Liquor Staff Training
Alberta Gaming and Liquor CommissionJan, 2014- Nov, 2024
Experience
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Town of Sylvan Lake
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Canada
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Government Administration
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1 - 100 Employee
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Tourism Marketing & Development Coordinator
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Mar 2020 - Present
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Admin Assistant, Environmental Services
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Aug 2019 - Mar 2020
Assist in filing, digital record keeping, recording meeting minutes and other administrative tasks as required
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Admin Assistant, Parks
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Apr 2019 - Mar 2020
Maintenance of project management software, delivering customer service to the public, research and review of plans and policy to assist in development, maintaining up to date human resource records, and grant writing
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Special Events Coordinator
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Oct 2019 - Jan 2020
Maternity leave position; planned and coordinated a variety of events including a family-friendly Halloween celebration, Breakfast with Santa, Santa Claus Parade, and fireworks. Assisted with other events including No Stone Left Alone and Bull Riders Canada & concerts. Maintained a flexible schedule and led events staff and volunteers. Assisted in the ideation for the upcoming season's events, developed marketing strategy, and measured and evaluated event successes via feedback review.
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Fireside Restaurant & Lounge
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United States
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Restaurants
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1 - 100 Employee
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Server
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Jun 2018 - Sep 2020
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Communications & Volunteer Coordinator
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Jul 2018 - Mar 2019
Developed community engagement marketing strategies and on-brand written andgraphic communications to attract a variety of involvement including volunteers, corporate partners, donors, customers, and homeowner families. Recruit, schedule, and engage volunteers to involve them in the mission towards affordable homeownership. Planned and carried out events, managed social media presence, and performed website updates. Engaged volunteersby managing the volunteer experience and creating connection betweenvolunteers and the impact of their efforts on the community
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PEETZ Outdoors Limited
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Canada
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Sporting Goods Manufacturing
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1 - 100 Employee
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Marketing and Sales Assistant
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Jan 2017 - Apr 2017
Performed administrative tasks including composing customer communications, sales letters, updating and editing website content, taking inventory and updating inventory and pricing recordsOrganized processes for efficient order fulfillment, inventory, and related communications with sales and production functional areas to ensure timely delivery of product orders to customers and wholesale partnersAssisted in the design of an updated retail space that communicated the Peetz brand, created improved flow of movement of customers, and showcased key productsWorked with Shopify website and store platform, Hootsuite social media marketing management dashboard, and vendor systems for Canadian Tire and Bass Pro Shops
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Events Manager
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May 2016 - Aug 2016
Organized and executed the weekly Farmer’s Market and annual Fall Fair; included developing new operational systems; organizing people, resources, and tasks in a timely manner; created and managed marketing messages and media; and embodied the organization as PR and marketing relations personSupported the goals of the organization through reestablishing positive communication among vendors, volunteers, the public, and financial donors to create mutually beneficial relationships for the organization and stakeholdersUsed leadership and communication skills to effectively manage public relations including in high tension situationsIndependently managed tasks and was accountable for outcomes as well as made recommendations to the Board of DirectorsCold called prospective financial donors, both individuals and businesses, and followed up on full completion of the donation transaction; established new partnerships within the community and helped to nurture theseUsed problem solving skills to find creative solutions to resource constraints and work within a budget
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Small Business Owner/ Baker
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May 2015 - Aug 2015
Analyzed the strategic implication of alternative ways to conduct business and their long-term sustainabilityTook initiative in researching, planning, and using problem solving skills to launch my own businessHigh accountability and moral ethics; proven organizational skills in coordinating the full spectrum of logistics of running a business Analyzed the strategic implication of alternative ways to conduct business and their long-term sustainabilityTook initiative in researching, planning, and using problem solving skills to launch my own businessHigh accountability and moral ethics; proven organizational skills in coordinating the full spectrum of logistics of running a business
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Server
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May 2014 - Aug 2014
Worked in a fast-paced environment, became adept in flexibility and reactiveness to customers concern through attentive listening and effort to understand their needs Worked in a fast-paced environment, became adept in flexibility and reactiveness to customers concern through attentive listening and effort to understand their needs
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Moxie's Grill & Bar
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Canada
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Restaurants
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1 - 100 Employee
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Hostess
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Feb 2014 - Apr 2014
Crucial in attracting initial customers to the restaurant, making them feel welcome, and supporting servers to achieve the same goal to benefit the organization through excellent customer experience Crucial in attracting initial customers to the restaurant, making them feel welcome, and supporting servers to achieve the same goal to benefit the organization through excellent customer experience
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City of Calgary
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Canada
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Government Administration
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700 & Above Employee
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Swimming and Lifesaving Instructor
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2011 - 2014
Developed interpersonal skills, teaching, and leadership skills to effectively work with diverse learners; created flexible and adaptive learning environments to ensure continuous progress development and leveraged individual client abilities to develop their performance Handled sensitive information discreetly and professionally to meet industry service standard Developed interpersonal skills, teaching, and leadership skills to effectively work with diverse learners; created flexible and adaptive learning environments to ensure continuous progress development and leveraged individual client abilities to develop their performance Handled sensitive information discreetly and professionally to meet industry service standard
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Education
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Cape Breton University
Master of Business Administration - MBA, Community Economic Development -
University of Victoria
Bachelor of Commerce (BCom), Entrepreneurship/Entrepreneurial Studies -
Stockholm University
International Study, International Business/Trade/Commerce -
Thompson Rivers University - School of Business and Economics
Diploma in General Studies, Business/Commerce, General -
University of Calgary
Environmental Science -
Calgary Board of Education International Spanish Academy and Instituto Cervantes
Diploma in Spanish as a Second Language (DELE) Level B1, Spanish Bilingual