Experience

10,000 Hours

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Commercial Manager

  • Jan 2018 - Present

  10,000 Hours exists to help adults learn. We help individuals, teams and organisations, realise their potential. We do this by challenging people with tailored, daring thinking in environments which provide the productive discomfort in which real practical learning happens. Engineered and supported by the experience and pattern recognition that comes with 10,000 hours of deliberate practice. Our ever-expanding range of intellectual assets currently include: (1) Adaptive Leadership for senior leadership teams, (2) Responding to disruption and ambiguity, (3) Professional Selling in complex contexts, (4) Installing a culture of innovation in your team, (5) Lifting the stamina and grit in individuals and their teams, (6) Helping teams be smarter and healthier, (7) Commanding attention and compelling action when you speak. In a nutshell: Daring Ideas in a Safe Pair of Hands.™ 10000hours.com Show less



rogenSi, a TeleTech company

• Senior Manager, Leadership & Learning

  • Jul 2015 - Dec 2017

  As a Senior Manager in our Leadership & Learning Practice, I partner with clients globally to understand their people, process and technology challenges and work with them to build sustainable results driven solutions. My role involves working with clients at every stage in the sales process from business development to key account management. At rogenSi, we are passionate about helping our clients achieve measurable results through the delivery of exceptional customer experience. We have 6 areas which enable us to deliver this for our clients: - Sales Transformation – improving people capabilities to create memorable customer interactions and build advocacy.-Insights – collecting, interpreting and extrapolating Big Data to return conclusions about what your customers need now and in the future.- Content & Collaboration – helping your people to generate ideas and share these ideas with others.- Mindset & Culture - helping people to access resourceful patterns of thinking and create a successful environment with their colleagues.- Service Excellence – optimize service experiences to reduce costs and speed of response while improving the customer experience.- Digital – deploying and enhancing the platforms through which customers virtually interact Show less

• Senior Consultant, Leadership & Learning, APAC

  • Oct 2013 - Jun 2015

  rogenSi has been helping organisations and individuals in more than 100 countries to reach their goals and inspire them to achieve exceptional performance.We believe that mindset is the essential ingredient, which, combined with alignment and capability creates a strategic formula for exceptional performance.Whether the client vision involves revenue growth, effectiveness gains or the execution of strategic initiatives, we use this approach to help clients drive exceptional performance and achieve results. We collaborate with senior leaders to align business strategies with people dynamics to ensure the right capabilities and mindset are in place to drive immediate action. Show less



Management Consultancy International

• Belgium
• Business Consulting and Services

• Strategic Partnerships & National Key Account Manager

  • Aug 2012 - Oct 2013

  With a dual focus on relationship building and business development my role involves consultative training needs analyses leading to tailored learning and development for a client base spanning Australia and New Zealand. The evolving nature of the work requires programs designed to achieve practical outcomes for participants across broad and diverse specialties including but not limited to professional services, the public sector and logistics, mining and customer service functions.I work closely with my team of 8 national account managers, partnering with businesses and apprenticeship centres to help businesses secure and utilise Government funding from various funding iniatives to further develop their staff and maximise training budgets. Show less

• National Account Manager

  • Apr 2010 - Aug 2012

  My work with Management Consultancy International involves creating training solutions for businesses around Australia providing specialist advice on upskilling their staff in various fieldsMy experience ranges from small to medium sized businesses to global corporations where I tailor nationally recognised qualifications and professional development programs using the Lego Serious Play and Gamestorming methodologies for businesses, teams and individuals.I work closely with businesses and apprenticeship centres to help businesses secure and utilise Government funding to further develop their staff.I have completed nationally recognised qualifications in Business Sales and Marketing, and am continuously developing her personal and professional skills along through various programs offered at MCI. Show less