Experience

A Gomez Ltd

• Food and Beverage Manufacturing
• 1 - 100 Employee

• Commercial Operations Assistant Manager

  • Nov 2021 - Present

  • Completed daily downloads and processed incoming customer orders. • Updated customer systems with shipping notifications. • Liaised with logistics partners to identify and solve supply chain problems. • Worked with internal and external customers to ensure that goods were invoiced correctly. • Developed attention to detail through accurately recording information and processing inbound notifications within an ERP system. • Checked EPODs daily to ensure that our deliveries had been receipted as expected and disputed any discrepancies.

• Commercial Operations Administrator

  • Jul 2020 - Nov 2021



Fenwick

• United States
• Advertising Services
• 1 - 100 Employee

• Sales Advisor

  • Oct 2019 - Mar 2020

  • Applied customer service skills whilst dealing with customer transactions and enquiries. • Assisted with stock rotation and replenishment as well as the general upkeep of the business. • Teamwork skills ensured that daily sales targets were met, a fair distribution of tasks and effective communication amongst all staff members. • Willingly worked long hours, stayed longer if the customer or job required it, picked up/changed shifts at short notice. • The ability to cross reference with a delivery note was necessary when finalising stock checks.



Kent Union

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Retail Assistant

  • Apr 2016 - Jun 2019

  • Delivered excellent customer service whether that was dealing with customer transactions or enquiries. • Maintained the upkeep of the business and replenished stock where available. • Provided support with deliveries to ensure goods were received correctly and checked against a delivery note, reported any discrepancies to a manager. • Developed skills in working under pressure when handling complaints. • Worked a varied work pattern including early mornings, late evenings, and weekends.