Experience

DIA Design Guild

• United States
• Design Services
• 1 - 100 Employee

• UX Design Apprentice

  • Jan 2022 - Present

  -A year-long apprentice program providing early career and transitioning professionals with a safe, supportive learning network to practice what they learn and build their understanding in user experience, design, research, and content strategy from a holistic approach -Gained knowledge and experience in heuristic evaluations and usability studies, as well as creating wireframes, storyboards, user flows, process flows and site maps-DIA Design Guild pairs apprentices with senior coaches and encourages problem-solving through real-world projects with nonprofits and community organizations. Show less



TakeLessons

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Piano Teacher and Vocal Coach

  • Aug 2017 - Present

  -Assessed pain points and leveraged lesson plans and fees to facilitate and simplify collaborative solutions for cross-functional teams -Successfully pivoted from providing services in-person to fully virtually/remote -By driving a positive customer experience, increased recurring revenue for my customer base by 150% -Accelerated development of piano students from ages 4 - 55, by providing coaching, feedback & creating improvement plans for students’ individual goals & needs. -Assessed pain points and leveraged lesson plans and fees to facilitate and simplify collaborative solutions for cross-functional teams -Successfully pivoted from providing services in-person to fully virtually/remote -By driving a positive customer experience, increased recurring revenue for my customer base by 150% -Accelerated development of piano students from ages 4 - 55, by providing coaching, feedback & creating improvement plans for students’ individual goals & needs.


Brevard Music Center
• United States
• Fine Art
• 1 - 100 Employee
• Faculty

  • Jun 2022 - Aug 2022


Utah Symphony | Utah Opera

• United States
• Performing Arts
• 1 - 100 Employee

• Education Ambassador

  • Aug 2021 - Jun 2022

  -Presented over 200 opera themed outreach shows to thousands of K-12 students in 9 months, both virtually and in person.-Curated each presentation by assessing attention level, artistic exposure and socioeconomic background of audiences.-Maintained a high energy, encouraging learning environment during all presentations and communications.

• Resident Artist Pianist

  • Aug 2021 - May 2022

  -Collaborated closely with music staff to provide coaching & enablement for resident artists on various company projects, including large concert events & several operas a year. Audiences averaged over 2500 attendees per night-Provided project management assistance in a fast-paced theater environment, helping performers quickly prepare & deliver a world-class product performance for the audience-Increased outreach program engagement by performing over 200 opera shows to K-12 students in 9 months, both virtually and in person.-Prepared music in multiple languages (Italian, French, German, English) Show less



Finger Lakes Opera

• United States
• Entertainment Providers
• 1 - 100 Employee

• Opera coach and pianist (Summer Fesitival)

  • Jul 2021 - Aug 2021

  -Chorus master for Barber of Seville. Lead and prepared a chorus of 16 men for the Main Stage production -Music director for outreach show. Prepared 5 singers on their roles -Chorus master for Barber of Seville. Lead and prepared a chorus of 16 men for the Main Stage production -Music director for outreach show. Prepared 5 singers on their roles



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Feb 2021 - Jul 2021

  -Provided world-class customer service by understanding customer needs, ensured they received the exact product they ordered -De-escalated and addressed customer concerns and ensured they left our store having a high-quality experience -Contributed to store sales goals & growth, and was consistently recognized for exceeding expectations from supervisors and customers -Provided world-class customer service by understanding customer needs, ensured they received the exact product they ordered -De-escalated and addressed customer concerns and ensured they left our store having a high-quality experience -Contributed to store sales goals & growth, and was consistently recognized for exceeding expectations from supervisors and customers



ARMSTRONG COMMUNITY MUSIC SCHOOL

• United States
• Music
• 1 - 100 Employee

• Piano Teacher

  • Aug 2019 - Nov 2020

  Taught lessons to students of all ages in the Austin community. Taught lessons to students of all ages in the Austin community.


The Peabody Institute of The Johns Hopkins University
• United States
• Higher Education
• 1 - 100 Employee
• Teaching Assistant

  • Aug 2017 - May 2019


Binghamton University

• Higher Education
• 700 & Above Employee

• Assistant to Office Manager

  • Aug 2014 - Aug 2015

  -Assisted the professional staff of Housing and Residential Life. Welcomed visitors and identified the purpose of their visit before directing them to the appropriate department. -Provided administrative assistance, such as writing/editing emails, filing, copying, running errands, answering phone calls in a polite and professional manner, assisting students, as well as preparing signs, posters, and mailings. -Curated comprehensive and accurate records while maintaining discretion and confidentiality when needed. -Managed executive’s calendar, including making appointments and prioritizing the most sensitive matters. Organized and coordinated multiple projects at once. Show less