Experience

Pride Products
• Wholesale
• 1 - 100 Employee
• Director - HR/Payroll & Accounts Payable

  • Jan 2015 - Present


Lands'​ End Business

• Manager

  • Feb 2010 - Aug 2014

  Sets and prioritizes daily store business goals and leads team to achieve them Monitor floor coverage and zoning; take action in response to business trends Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs Handles complex customer situations and resolves issues in an appropriate professional manner Trains, coaches and direct associates on services and selling standards Prepare weekly work schedules for… Show more Sets and prioritizes daily store business goals and leads team to achieve them Monitor floor coverage and zoning; take action in response to business trends Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs Handles complex customer situations and resolves issues in an appropriate professional manner Trains, coaches and direct associates on services and selling standards Prepare weekly work schedules for department Management approvals in Sears department and Lands' End Shop on a daily basis Engage in conference calls weekly, share and execute new business trends and upcoming promotions with associates Show less Sets and prioritizes daily store business goals and leads team to achieve them Monitor floor coverage and zoning; take action in response to business trends Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs Handles complex customer situations and resolves issues in an appropriate professional manner Trains, coaches and direct associates on services and selling standards Prepare weekly work schedules for… Show more Sets and prioritizes daily store business goals and leads team to achieve them Monitor floor coverage and zoning; take action in response to business trends Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs Handles complex customer situations and resolves issues in an appropriate professional manner Trains, coaches and direct associates on services and selling standards Prepare weekly work schedules for department Management approvals in Sears department and Lands' End Shop on a daily basis Engage in conference calls weekly, share and execute new business trends and upcoming promotions with associates Show less



Rubie's Costume Co., Inc.

• Executive Assistant

  • 2003 - 2006

  Handled and consolidated new International and domestic accounts Prepared commercial invoices and packing lists Arranged pick up, shipping and delivery to customers Monitored receipt of merchandise from manufactures using Microsoft Excel Oversaw detail of arrangements and reservation for vendors and investors for conventions Formated rental catalog Processed claims, replacements, credits and returns Handled and consolidated new International and domestic accounts Prepared commercial invoices and packing lists Arranged pick up, shipping and delivery to customers Monitored receipt of merchandise from manufactures using Microsoft Excel Oversaw detail of arrangements and reservation for vendors and investors for conventions Formated rental catalog Processed claims, replacements, credits and returns



Continental Shipping Lines

• Mexico
• Transportation, Logistics and Storage
• 1 - 100 Employee

• Import & Export Manager

  • 2000 - 2003

  Trained New Employees Supervised preparation of new export files and reviewed before final closing Prepared Import and Export invoices, per-alerts and arrival notices for Regional and International clients Tracked multiple shipments to final destination, ensuring customers' satisfaction Communicated with overseas agents via-email, telephone and fax daily to arrange and execute new shipments and payment arrangements Worked directly with shipping lines to ensure timely clearance… Show more Trained New Employees Supervised preparation of new export files and reviewed before final closing Prepared Import and Export invoices, per-alerts and arrival notices for Regional and International clients Tracked multiple shipments to final destination, ensuring customers' satisfaction Communicated with overseas agents via-email, telephone and fax daily to arrange and execute new shipments and payment arrangements Worked directly with shipping lines to ensure timely clearance of containers Approved bills for payments and applied customer's checks to appropriate files Show less Trained New Employees Supervised preparation of new export files and reviewed before final closing Prepared Import and Export invoices, per-alerts and arrival notices for Regional and International clients Tracked multiple shipments to final destination, ensuring customers' satisfaction Communicated with overseas agents via-email, telephone and fax daily to arrange and execute new shipments and payment arrangements Worked directly with shipping lines to ensure timely clearance… Show more Trained New Employees Supervised preparation of new export files and reviewed before final closing Prepared Import and Export invoices, per-alerts and arrival notices for Regional and International clients Tracked multiple shipments to final destination, ensuring customers' satisfaction Communicated with overseas agents via-email, telephone and fax daily to arrange and execute new shipments and payment arrangements Worked directly with shipping lines to ensure timely clearance of containers Approved bills for payments and applied customer's checks to appropriate files Show less