Experience

Rochdale Boroughwide Housing

• United Kingdom
• Non-profit Organization Management
• 100 - 200 Employee

• Re-use Project Coordinator

  • Aug 2021 - Present

  Responsible for the development and management of two customer facing services, including responsibility for staff development, budgeting, reporting and maintaining supplier relationships. Turned around a failing paint re-use service and grew the furniture re-use service to higher volumes of stock and customers. Managed the implementation of new processes including payment, marketing, and sales. Responsible for the development and management of two customer facing services, including responsibility for staff development, budgeting, reporting and maintaining supplier relationships. Turned around a failing paint re-use service and grew the furniture re-use service to higher volumes of stock and customers. Managed the implementation of new processes including payment, marketing, and sales.



Lancashire Constabulary

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Police Constable

  • Feb 2020 - Aug 2021

  Immediate response officer dealing with emergency situations. This fast paced role developed my ability to deal with conflict and communicate effectively even during high stress situations. Providing empathy and support to individuals who are victims of crime, risk assessing situations to ensure the safety of my colleagues and the public. Using my negotiation and interpersonal skills to resolve disputes efficiently. Immediate response officer dealing with emergency situations. This fast paced role developed my ability to deal with conflict and communicate effectively even during high stress situations. Providing empathy and support to individuals who are victims of crime, risk assessing situations to ensure the safety of my colleagues and the public. Using my negotiation and interpersonal skills to resolve disputes efficiently.



AV Online

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales & Customer Service Manager

  • Aug 2010 - Feb 2020

  Responsible for the sales and customer service operations of a growing e-commerce company. Providing line manager support and guidance to a team of advisors, ensuring for their wellbeing and development. Leading the company to success by maintaining relationships with key partners and suppliers, negotiating deals to maximize profit. Responsible for the sales and customer service operations of a growing e-commerce company. Providing line manager support and guidance to a team of advisors, ensuring for their wellbeing and development. Leading the company to success by maintaining relationships with key partners and suppliers, negotiating deals to maximize profit.