SDR

• Aug 2023 - Present

SME business Consultant

• Mar 2022 - Jan 2023

Pnet is a leading online recruitment platform which connects recruiters and jobseekers via state-of-the-art matching technology, allowing recruiters to find quality talent and jobseekers to connect with recruiters who are looking to fill vacancies. SME Business Development Consultant - Account Management – End to end sales life cycle - New Business Development – Hunting and building a meaningful pipeline - Inbound order processing and query resolution - CRM Data Management - Showcasing new products Show less

Australia Sales consultant

• Oct 2018 - Oct 2021

Inbound or outbound policy sales, based on contacts and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis, and propose solutions and benefits to the customer. Customer Relationships Development: Make calls by telephone to allocated customers to further develop existing relationships and/or be the first point of contact. Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Sell Customer Propositions: Identify the products or services that best meet the customer's needs, use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs. Customer Relationship Management (CRM) Data: Schedule callback and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Sales Opportunities Creation: Identify potential customers by obtaining information, referrals, and recommendations/positive feedback from existing customers. Identify opportunities to recognize and know your customer for staff latitude. Show less

Telephonic Account Manager

• Mar 2017 - Oct 2017

March 2017 to October 2017 Conduent Conduent is the world’s largest provider of diversified business process services with leading capabilities in digital processing, automation and analytics. Conduent works with 76 of the Fortune 100 companies and over 500 government entities to help them deliver quality services to the people they serve and achieve their goals. International clients include Apple, AT&T, Vodafone, and Microsoft. Vodacom is a leading African communications company providing a wide range of communication services which include mobile data, voice, messaging, financial and converged services. Vodacom’s mobile network business include operations in the DRC, Tanzania, Lesotho, Kenya and Mozambique. Vodacom is majority owned by Vodafone (64.5% holding), one of the world’s largest communications companies by revenue. Telephonic Account Manager Account initiation Account Management Service requests & SLA management. Lead generation / New Business development. Client retention Vertical selling Churn prevention Business Development Consultant Upsell and cross sell to existing client base on fixed solutions. Customer retention CRM data management Query resolution Business profiling Appointment setting Show less

Inside Sales Representative

• Sep 2016 - Feb 2017

Founded in 2005, Even Flow Distribution is a leading value added distributor (VAD) of next-generation IP convergence solutions. The company represents global brands in the distribution and support of products throughout Africa. With over 10 years’ experience in the industry, Even Flow has a well-established distribution channel of telecommunication solution providers, value-added resellers, ISP’s and Telco’s in South Africa and other African countries. Even Flow Distribution currently represents over 15 brands in the three main product lines of Voice, Video and Data. All brands and products are supported locally with an in-depth sales and marketing plan, and support and training is provided by experienced in-house technicians. Inside Sales Representative New Business Development Account Management Inbound order processing and query resolution CRM Data Management Showcasing new products either via telephone or client visits Show less

Internal Sales Executive

• Apr 2015 - Jan 2016

Max ASP is a professional sales consulting and telesales company, focused on B2B sales, with strong industry experience in IT, pharmaceutical and specialist B2B markets. Max ASP’s core specialization is B2B lead generation and field sales qualified appointments, direct sales and sales driven partner management, based on highly qualified sales people and best-in-class business process, CRM and technology enabled multi-channel management and rigorous performance management. Campaign Details: Microsoft SMB, EDUCATION AND RESELLER The Microsoft campaign was a revenue driven project aimed at increasing sales of Microsoft products in the SMB and Education sector. The project also included the management of sales within the Microsoft partner channels - Lead generation - Business profiling - Appointment setting - Account Management - Capture all information received regarding targeted organisations in Dynamics CRM. - Promote good IT governance to ensure that processes are done timeously and provide quotes and assistance in the rectification of incorrect licensing through Microsoft partner channels. Campaign Details: The Vox Telecom campaign was geared at driving the company’s ADSL and Data packages in the SMB and Midmarket space. - Lead Generation - Account Management - Business Profiling - Closing sales loops - Up-selling Campaign Details: The Schneider Electric campaign was a three tier project that began with cleansing and updating the companies outdated data and ended with engaging key stakeholders in the SMB, Midmarket and Enterprise space. - Data Mining/Contact Discovery and effective update of CRM - Event Invitation - Lead Generation - Appointment Setting Show less

Debt Collection

• Jan 2008 - Apr 2015

One on one consultation with debtors. ITC and Experian endorsements. Handing over of bad debt accounts to attorneys and outsourced. partners. Account management. Payment allocations. Collections on written off accounts. Inbound and outbound calls. Negotiating short term payment arrangements. Administration. Client tracing. Financial and productivity stats. Systems testing for the bank. One on one consultation with debtors. ITC and Experian endorsements. Handing over of bad debt accounts to attorneys and outsourced. partners. Account management. Payment allocations. Collections on written off accounts. Inbound and outbound calls. Negotiating short term payment arrangements. Administration. Client tracing. Financial and productivity stats. Systems testing for the bank.