Experience

DoveLewis Veterinary Emergency & Specialty Hospital

• United States
• Veterinary
• 1 - 100 Employee

• Client Services Representative

  • Aug 2021 - Present

  Responsible for being the first point of contact for clients and their pets. Duties include welcoming clients and obtaining vital information from them, working with the medical teams to convey a triage plan, and being available to answer client questions, give updates, take payments and resolve any issues. Able to successfully manage a multi-line phone system, balance a multitude of tasks simultaneously, and work closely with other representatives to deliver the best standard of care for clients and pets. Show less



EIE Institute

• Seoul, South Korea

• Foreign Teacher

  • Mar 2018 - Mar 2021

  Responsible for teaching and managing over thirty classes per week of varying sizes, ages, and abilities. Created and maintained lesson plans for intermediate and advanced level classes, as well as provided assistance to other teachers in the creation of lessons. Maintained foreign teacher relations with Korean staff. Responsible for the grading of written and spoken homework, as well as facilitating oral and written examinations. Consistently met deadlines, and exceeded expectations in student development. Show less



Chungdahm Institute

• Seoul, South Korea

• Foreign Teacher

  • Nov 2015 - Mar 2018

  Responsible for teaching and managing over thirty classes per week of varying sizes, ages, and abilities. Built upon skeletal lesson plans to create personalized material, as well as supplementary documents for students. Responsible for the grading of written and spoken homework, as well as conducting quizzes and exams. Provided parents with progress reports, report cards, and recommendations for further learning. Responsible for teaching and managing over thirty classes per week of varying sizes, ages, and abilities. Built upon skeletal lesson plans to create personalized material, as well as supplementary documents for students. Responsible for the grading of written and spoken homework, as well as conducting quizzes and exams. Provided parents with progress reports, report cards, and recommendations for further learning.



AEON

• Education Administration Programs
• 300 - 400 Employee

• Foreign Teacher

  • Mar 2013 - Jul 2015

  Taught a variety of classes with students ranging from initial stages of learning to advanced skills. Maintained an average workload of six classes per day while acquiring additional classes and projects as needed. Conducted counseling sessions with students during the course of their contracts, offering educational and professional advice. Ensured a positive, enthusiastic learning environment, with specialized attention to students’ goals, strengths, and weaknesses, as well as hobbies and interests. Show less



ANDEO International Homestays

• United States
• International Affairs
• 1 - 100 Employee

• Translator

  • Aug 2009 - Sep 2009

  Responsible for managing a group of 14 non-English speaking Japanese students on daily excursions throughout Portland, assisting with their trips by constant translation from Japanese to English and English to Japanese. • Interpreted for the students with retail clerks, wait staff, and transit operators. • Translated and interpreted for the students with their home stay families. • Ensured all students arrived on time to their daily locations. Responsible for managing a group of 14 non-English speaking Japanese students on daily excursions throughout Portland, assisting with their trips by constant translation from Japanese to English and English to Japanese. • Interpreted for the students with retail clerks, wait staff, and transit operators. • Translated and interpreted for the students with their home stay families. • Ensured all students arrived on time to their daily locations.



The Daily of The University of Washington

• Newspaper Publishing
• 1 - 100 Employee

• Advertising Representative

  • Aug 2007 - Jun 2009

  Responsible for controlling classified, campus, and national agency advertising for the newspaper. Provided exceptional customer service, working with clients on ad placement and resolving complaints and issues. Accommodate A/R by assisting with the processing of payments via credit card and checks. Contribute to the A/P department by issuing customer refunds. Responsible for controlling classified, campus, and national agency advertising for the newspaper. Provided exceptional customer service, working with clients on ad placement and resolving complaints and issues. Accommodate A/R by assisting with the processing of payments via credit card and checks. Contribute to the A/P department by issuing customer refunds.