Natasha Louise West
Customer Engagement Co-ordinator at Alcumus- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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British Sign Language Limited working proficiency
Topline Score
Bio
Amy Newton
Natasha has been an fantastic department and course rep in Sheffield Business School Course. She is engaged with what is happening in the university and strives to make a positive impact. She has taken every opportunity I have sent her way during the course rep programme and recently nominated herself to act as a department rep which I was very pleased about. She is an enthusiastic and hard working student who is open and honest -an asset to any team. Thank you Natasha!
Amy Newton
Natasha has been an fantastic department and course rep in Sheffield Business School Course. She is engaged with what is happening in the university and strives to make a positive impact. She has taken every opportunity I have sent her way during the course rep programme and recently nominated herself to act as a department rep which I was very pleased about. She is an enthusiastic and hard working student who is open and honest -an asset to any team. Thank you Natasha!
Amy Newton
Natasha has been an fantastic department and course rep in Sheffield Business School Course. She is engaged with what is happening in the university and strives to make a positive impact. She has taken every opportunity I have sent her way during the course rep programme and recently nominated herself to act as a department rep which I was very pleased about. She is an enthusiastic and hard working student who is open and honest -an asset to any team. Thank you Natasha!
Amy Newton
Natasha has been an fantastic department and course rep in Sheffield Business School Course. She is engaged with what is happening in the university and strives to make a positive impact. She has taken every opportunity I have sent her way during the course rep programme and recently nominated herself to act as a department rep which I was very pleased about. She is an enthusiastic and hard working student who is open and honest -an asset to any team. Thank you Natasha!
Credentials
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SBS Common Purpose Leadership Award (3-day)
Common PurposeOct, 2017- Nov, 2024 -
SBS Common Purpose Leadership Award L5 (1 day)
Common PurposeOct, 2016- Nov, 2024 -
ISO 9001:2015 Foundation Course
AlcumusOct, 2021- Nov, 2024
Experience
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Alcumus
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United Kingdom
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IT Services and IT Consulting
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400 - 500 Employee
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Customer Engagement Co-ordinator
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Sep 2021 - Present
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Resolve IT Solutions
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Business & HR Administrator
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Nov 2018 - Sep 2021
- Oversee employee lifecycle including recruitment, training, and new starter/ leaver processes - Complete administration processes for HR, business and contracts such as staff sickness, preparing employment paperwork, handling documentation, preparing agendas and notes from meetings - Contract management of clients, vendors, employees - Business support/PA for the management team, complete delegated tasks - Office and Facilities management - Appointed Quality Manager, responsible for auditing and ensuring quality is maintained to a high standard - Responsible for the planning and organisation of Company and charity events - Put forward social media campaigns that align with the Company's requirements for on-boarding new staff
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The Best Connection
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Recruitment Resourcer
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Jun 2018 - Oct 2018
- Matched candidates to jobs guided by the client's requirements, culture and values - Fulfilled recruitment process and liaised with client - Matched candidates to jobs guided by the client's requirements, culture and values - Fulfilled recruitment process and liaised with client
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Jurys Inn Hotel Group
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Ireland
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Hospitality
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500 - 600 Employee
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Guest Service Staff
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Jun 2017 - Dec 2017
Exceeded guests' expectations, consistent delivery of service Exceeded guests' expectations, consistent delivery of service
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Sheffield Hallam Students' Union
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United Kingdom
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Higher Education
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1 - 100 Employee
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SBS Department Rep
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Dec 2016 - Jun 2017
Appointed by Department Leader for Service Sector Management and delivered projects to the Business School Board to improve student experience
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SBS Course Rep
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Sep 2016 - Jun 2017
Course Rep for Tourism at Sheffield Hallam, I gather feedback from students to improve the course, negotiating and communicating between students and staff.
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Eurocamp
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United Kingdom
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Leisure, Travel & Tourism
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100 - 200 Employee
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Reception Courier and Temporary Team Leader
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Jul 2015 - Aug 2016
Worked in France for two seasons and was promoted from Holiday Courier, to Reception Courier, to Temp Team Leader during one season. Roles in this job include: admin on site, giving colleagues morning brief instructions, cleaning and preparing accommodation for customers, offering customers a warm welcome and introduction, providing an efficient reception service, helping and assisting when faced with a problem/difficulties, offering advice and information on local services and places of interest. I also had to exercise health and safety practises, establish and maintain relationships with customers of all nationalities, communicate effectively with customers, colleagues, campsite management, and senior staff.
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Village Hotels
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Hospitality
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700 & Above Employee
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Waitress
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Jan 2013 - Jun 2013
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Education
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2015 - 2018
Sheffield Hallam University
Bachelor’s Degree, International Tourism Management -
2013 - 2015
Oldham Sixth Form College
Community
