Suites Server

• Sep 2022 - Present

Guest Service Representative

• May 2017 - Present

- Worked in a team to provide patrons with the best experience possible at Budweiser Stage. - Provided excellent guest services at all times. - Examined and scanned tickets for authenticity and validation - Resolved customer complaints through solution-focused options - Ensured the safety and well being of guests. - Worked in a team to provide patrons with the best experience possible at Budweiser Stage. - Provided excellent guest services at all times. - Examined and scanned tickets for authenticity and validation - Resolved customer complaints through solution-focused options - Ensured the safety and well being of guests.

Social Media Coordinator

• May 2017 - Sep 2017

- Successfully completed 560 hours of a Public Relations Internship - Supported the Program Director on multiple promotions and events - Research of industry-related concerts, special events, and promotions for the station's social media accounts - Created social media calendars to efficiently market the station's brand and messaging - Generated and compiled data regarding current radio station competition - Cohesive interaction with other departments to help generate content for social media platforms - Communicated to various and specific target audiences through relevant posts, blogging, and live feeds - Attended a variety of concerts and wrote reviews about the shows - Designed promotional content using adobe apps Show less

Public Relations Intern

• Jan 2017 - Apr 2017

- Created PSAs, critical paths, news releases, planning charts, thank you letters, and volunteer recruiting letters for the Superhero Campaign - Worked directly with the foundations CEO to plan, coordinate, and execute the organization’s annual 21-Day Superhero Challenge - Maintained the non-profit’s brand through various internal and external communications - Created marketing and promotional materials using both print and electronic files - Designed and launched email marketing fundraising campaigns for their Superhero event • Wrote multiple press releases and contributed content for the foundation’s website Show less

Early Childhood Educator Assitant

• Feb 2008 - Aug 2012