Natasha Green
Customer Service at Specialty's Cafe & Bakery- Claim this Profile
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Bio
Experience
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Customer Service
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Home Health Aide (On-Call Status)
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Apr 2009 - Present
Hayward, CA Apex Care is a successful multi-location elderly care organization providing in-home and out-of-home care within the greater San Francisco Bay Area. Employed as an on-call Home Health Aide, responsible for: • Maintaining accurate and timely records of patient care, their condition, their progress, or reporting of potential health problems. *Never reported for any violations of inaccuracy. • Routinely monitor and check patient’s vital signs and alert clinical staff when any… Show more Apex Care is a successful multi-location elderly care organization providing in-home and out-of-home care within the greater San Francisco Bay Area. Employed as an on-call Home Health Aide, responsible for: • Maintaining accurate and timely records of patient care, their condition, their progress, or reporting of potential health problems. *Never reported for any violations of inaccuracy. • Routinely monitor and check patient’s vital signs and alert clinical staff when any concerns or threatening health patterns arise. • Sharing patient care concerns and consulting with on-call supervisor or case managers when potential problematic health issues surface with patients. • Providing comfortable hygiene care for elderly patients who required this level of care. • Keeping many elderly patients mentally healthy and mentally alert through the use of interactive dialogue and activities, including comforting reading sessions. • Administering prescribed oral medications, under the written direction of physician or as directed by home care nurse or aid. Ensured patients took their prescribed medications. • Planning, purchasing, preparing, or serving meals to patients or other family members, according to prescribed dietary plans. • Accompanying and providing transportation for patient-clients to doctors' offices and other destinations outside the home where safety and guidance are of concern. • Directing patients with simple prescribed exercises, particularly when the uses of braces or artificial limbs are needed to assist the patient. Show less
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Medical Insurance Biller (Post-Graduation Intern)
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Oct 2010 - Nov 2010
Alameda, CA The California Center for Sleep Disorders was founded in 1983 and is one of the earliest freestanding Accredited Sleep Disorders Centers in the United States. Upon graduation, was selected as an Medical Insurance Biller intern. Responsibilities included: • Planned, developed, maintained and operated a variety of health record indexes coupled with storage and retrieval systems to accurately collect, classify, store and analyze information. • Accurately processed patient's billing… Show more The California Center for Sleep Disorders was founded in 1983 and is one of the earliest freestanding Accredited Sleep Disorders Centers in the United States. Upon graduation, was selected as an Medical Insurance Biller intern. Responsibilities included: • Planned, developed, maintained and operated a variety of health record indexes coupled with storage and retrieval systems to accurately collect, classify, store and analyze information. • Accurately processed patient's billing, statements, reimbursement claims, post transaction and other financial information. • Accurately completed insurance and associated claim forms for speedy reimbursement. • Managed organization’s medical records, technical library and correspondence files. • Accountable for the privacy and security of the patient medical records to ensure the organization was HIPAA compliant. • Appropriately disseminate confidential information to only authorized persons and agencies in compliance with all-levels of regulatory policies and procedures. Show less
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Group Leader/Lead Coordinator
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Jun 2009 - Sep 2010
Hayward, CA As Group Coordinator, directed youth programs serving up to thirty youths, ages 12 to 17. This popular East Bay community center was under the authority of the Hayward Parks and Recreation Department. Supervised and directed four staff members. Program responsibilities included: • Management of the daily operations: programs, safety, finances, resources, facilities. • Provided training, development, leadership and human resources support to on-site staff. • Functioned as the… Show more As Group Coordinator, directed youth programs serving up to thirty youths, ages 12 to 17. This popular East Bay community center was under the authority of the Hayward Parks and Recreation Department. Supervised and directed four staff members. Program responsibilities included: • Management of the daily operations: programs, safety, finances, resources, facilities. • Provided training, development, leadership and human resources support to on-site staff. • Functioned as the conflict resolution leader for youth participants and staff. Determined and directed intervention solutions when needed to build camaraderie within the group. • Developed, organized, and directed daily sports and general activity programs. Show less
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Education
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Everest College-Hayward
Medical Insurance Specialist/Medical Biller, College