Experience

MSC Industrial Supply Co. UK

• United Kingdom
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Workflow Coordinator

  • Nov 2019 - Present

• Senior internal sales associate

  • Sep 2014 - Nov 2019

  Internal sales associate working on an inbound call centre taking upwards of 120 calls per day.Quality, Customer Service and Accuracy are a big part of my role, as well as product knowledge and having personality on calls



Npower

• Oldbury, West Midlands

• Customer Service Administrator

  • Dec 2008 - Sep 2014

  An expercianced call centre customer adviser with strong communication skills worked for 1 of the big 6 energy companies. With comprehensive industry knowledge. Managing the teams inbox meeting strict deadlines, being self motivated to clear the work and prioritising workloads while still maintaining a high standard of work. Also being flexible towards working overtime for backlogs An expercianced call centre customer adviser with strong communication skills worked for 1 of the big 6 energy companies. With comprehensive industry knowledge. Managing the teams inbox meeting strict deadlines, being self motivated to clear the work and prioritising workloads while still maintaining a high standard of work. Also being flexible towards working overtime for backlogs



EON

• Advertising Services
• 200 - 300 Employee

• Clerical Assistant

  • Jul 2005 - Dec 2008

  Tupe transferred to Npower in December 2008 due to work move. Strong customer service skills, team work and motivating others around me Tupe transferred to Npower in December 2008 due to work move. Strong customer service skills, team work and motivating others around me