Experience

Tangle Teezer Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Finance Assistant

  • Feb 2022 - Present



Chinti & Parker

• United Kingdom
• Retail
• 1 - 100 Employee

• Finance Assistant

  • Dec 2020 - Mar 2022

• Office and PR Assistant

  • Apr 2018 - Dec 2020

  - Day to day management of the office: keeping on top of all supplies, welcoming any visitors, answering the phones, keeping a tidy and organised office environment. - Diary management; ensuring the meeting rooms are used at the correct times to avoid clashes. - Being the eyes and ears of the office so that I can answer any questions/problems.- I have taken over the Lookbook shoots which take place each season. This includes organising the team; negotiating costs so that I am within budget the budget; attending shoot days and being on hand to answer any queries that may arise on that day.- Finance is a major part of my job that I really enjoy. I am in control of all the petty cash within the business and ensure this balances out each month, this also includes the foreign currency the Wholesale Team take on their selling trips.- Each month I receive the credit card statement for the business and then have to ensure all the receipts match the corresponding transactions. - I assist the PR Manager with daily PR duties such as sending out samples to magazines and stylists for shoots, sending over imagery when required, keeping an eye out on Social Media and online for any press coverage Chinti gets. - I help set up and plan logistics for any press events: for example, our Press Day which takes place twice a year and involves meeting and greeting members of the press and being on hand to assist them as required.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Support Assistant

  • Nov 2015 - Mar 2018

  My responsibilities were to consistently deliver outstanding customer service and confidently deal with customer queries and complaints on a daily basis. Key aspects of the role included:- Administrative tasks including VAT forms and Pro Forma invoices.- Fulfilling Partnership credit card applications.- Working in the Bureau de Change, offering extra services such as travel insurance where appropriate, and the Western Union Money Transfer service.- Helping customers with the Gift List service. - Training other Partners in the branch in some areas of Customer Support so they can support during busy periods. - Holding my own training sessions on one of the main computer programmes we used on a daily basis.