Experience

Birch Tree Northern Ltd.

• United Kingdom
• Construction
• 1 - 100 Employee

• Office Manager

  • Nov 2020 - Present



Home Group

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Leasehold Administrator (Technical support)

  • Aug 2016 - Oct 2020

  • Manage incoming calls and mail• Liaise extensively with customers and internal departments – in respect of repairs, service charges, Section 20 consultation, general and leasehold queries• Generate orders on internal systems for Cyclical maintenance, repairs and major works – including new contractor set up• Invoice processing• Implementation of purchase order and invoice management recording – resulting in greater efficiency• Appointment arrangements, typing correspondence, generating mail merges, filing• Arrange travel• Monitor stock – implemented variations to stock holdings resulting in cost saving



Various Agencies

• Non-profit Organizations
• 100 - 200 Employee

• Administrative Assistant

  • Aug 2015 - Jul 2016

  Including Monkwearmouth Hospital (6 months) and Winning Pitch (3 months)



Gratte Brothers Group

• Contracts Administrator

  • Jan 2006 - Jul 2015

  • Stock management – liaise with National Accounts Manager for anticipated requirements, generate requisitions for stock supply, monitor deliveries, liaise with suppliers • Complete internal processes for stock supply to numerous and various sites nationwide• Annual stock take including liaising with external auditors • Secretarial support to Managing Director – typing correspondence/documentation• Manage incoming telephone calls and mail, generate invoices, travel arrangements, attendance monitoring, internal auditing, filing and archiving• Reception cover – redirect incoming calls (approx. 500 per/day), monitor staff movements to ensure efficient call management, greet clients, monitor emails for meeting room, courier/taxi requests, intercom announcements, mail and delivery distribution