Experience

Sleepy's The Mattress Experts

• Australia
• Retail
• 1 - 100 Employee

• Business Development Manager

  • Nov 2017 - Present



One Stop Training

• United Kingdom

• Business Development Manager

  • Feb 2013 - Nov 2017

  • Identified and cold called potential clients.• Researched and built relationships with new clients.• Built and maintained relationships with existing clients.• Worked with a team to develop proposals that spoke to the client’s needs, concerns, and objectives.• Presented new products and services to enhance existing relationships and develop new ones.• Presented to and consulted with management, on business trends with a view to developing new services, products, and distribution channels.• Identified opportunities for campaigns, services, and distribution channels to lead to an increase in sales.



Amcal Pharmacy

• Australia
• Retail Pharmacies
• 100 - 200 Employee

• Owner/Manager

  • Jun 1999 - Feb 2013

   Performed multiple pharmaceutical functions, such as filling prescriptions, counselling patients, maintaining paperwork, and ensuring customer satisfaction Maintained the highest levels of customer service at all times; immediately identified, addressed, and resolved all customer service issues. Recommended over-the-counter medications and available medical devices to pharmacy customers. Developed open communication and teamwork among pharmacy staff in order to improve operations. Led and supervised a strong pharmacy team as well as evaluated performance



HopgoodGanim Lawyers

• Australia
• Law Practice
• 200 - 300 Employee

• Credit Manager

  • Apr 1992 - Oct 1998

  • Created procedures and policies to ensure timely payments while maintaining client relationships• Reconciled accounts escalated from accounts receivable• Monitored debtor balances to ensure a reduction in debtors • Ensured credit and collection policies and procedures are followed • Liaised with clients, as well as internal personnel • Created procedures and policies to ensure timely payments while maintaining client relationships• Reconciled accounts escalated from accounts receivable• Monitored debtor balances to ensure a reduction in debtors • Ensured credit and collection policies and procedures are followed • Liaised with clients, as well as internal personnel