Experience

HireONE

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Staffing Manager

  • Mar 2019 - Present

  Responsibilities Include but not limited to: • Create short term and long-term schedules for concierges, leasing consultants, maintenance tech and admins. • I maintain and fill coverage request for employees and clients last minute call outs. • Grow and maintain long term relationships with current clients. Promote existing client development and build relationships with prospective clients. • Discuss and clarify client requirements with recruiting team and conduct final review of candidates prior to client submittal. • Conduct follow-up activities with clients to ensure satisfaction. Conduct follow up activities with recruiters to ensure candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end. • Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. • Collaborate with Staffing Administration and Human Resources department as it pertains to the onboarding and separation of associates. • Maintain a comprehensive understanding of MSS policies and procedures in order to effectively promote the company. • May be required to recruit on open job orders in order to meet client needs and timetables. • I work in a team environment and I am responsible for negotiating and developing business with new and current clients. • I market for services via telephone and recruiting department. • Responsible for screening and matching highly skilled concierge professionals, skilled administrative professionals, skilled maintenance technicians, assistant property managers, property managers etc. with clients’ projects, temporary assignments and temporary to full-time opportunities; • Supporting candidate screening and hiring processes. • Assist in preparation and execution of orientation and training plans. • Collaborate with payroll to ensure correct employee compensation. • Prepare and submit reports on staffing operations. Show less



Admiral Security Services

• United States
• Security and Investigations
• 700 & Above Employee

• Account Manager

  • Sep 2010 - Mar 2019

  • Monitor and resolve all log entries timely and efficiently, reported to Corporate as needed, acted as a liaison between Security Officers, Client and Corporate Office. • Monitor, address, resolve and supervise payroll reporting, payroll discrepancies, timekeeping, post coverage, attrition, scheduling, time off requests, and communicate with all appropriate departments by following proper channels and submitting forms for approval and processing. • Perform general clerical duties including photocopying, faxing and mailing. • Maintain electronic and hard copy filing system and retrieve documents from filing system. • Handle requests for information and data, resolve administrative problems and inquiries and prepare written responses to routine enquiries. • Assist Operations Manager with day-to-day operations for 32 commercial buildings, such as: crisis concerns, scheduling, routine paperwork updates, termination, corrective actions, building reports • Prepare and modified documents including correspondence, reports, drafts, memos and emails. • Ensure optimal levels of customer support. • Address any customer complaints in courteous, timely manner. • Ensure that all safety codes are followed, including the labeling of exit doors. • Analyze overall productivity and make efficiency recommendations • Responsible for building maintenance tracking and service calls • Responsible for receiving, processing, dispatching and coordinating communications of building engines work assignments. e building and the tenant’s suites. • Maintain a weekly report for engineering and management of escalator/elevator problems, abnormal operating conditions, leakages, and perimeter door operations, all other building mechanical/non-mechanical matters in a timely manner. • Document all reported problems and incidents, monitor them until the necessary and required corrective actions have been completed. Completed incident investigations and prepared incident reports. Show less