Experience

Medio

• United States
• Software Development
• 1 - 100 Employee

• Director of Quality Assurance

  • Nov 2005 - Present

  Reporting to the CEO and VP of Customer Solutions, I manage two quality assurance organizations, ranging between 10 – 15 employees, in charge of developing a mobile integrated service platform and customer solutions. I have created strong, dedicated, and diverse teams that have excelled in providing the highest quality products through both manual and automated testing, tools implementation, and effective organizational processes. I work closely with program management, development… Show more Reporting to the CEO and VP of Customer Solutions, I manage two quality assurance organizations, ranging between 10 – 15 employees, in charge of developing a mobile integrated service platform and customer solutions. I have created strong, dedicated, and diverse teams that have excelled in providing the highest quality products through both manual and automated testing, tools implementation, and effective organizational processes. I work closely with program management, development, operations, business development, and the executive team to ensure constant communication and transparency between groups. Medio works with both Tier 1 and Tier 2 operators within the US, as well as carriers and hardware manufactures in Canada and Europe. Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Software Development in Test

  • Aug 2003 - Nov 2005

  As a senior quality assurance leader for the Macintosh Business Unit team, I was responsible for not only maintaining the highest quality possible for our products, but creating and maintaining automation support for the test organization. I developed a new mentorship program for the Macintosh Business Unit quality assurance team which reduced ramp up time and increased overall team cohesiveness, efficiency and effectiveness resulting in overall productivity enhancements.

• Software Test Engineer

  • Nov 2001 - Sep 2003

  A senior member of the Software Test Engineering team, I was responsible for developing, reviewing and executing test strategies. I helped to maintain a consistent and solid team during a time of transition within the MSN & Windows organizations. I was heavily involved in the mentoring and training of new members to the MSN team.



Seattle Children's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Research Lab Technician II

  • Sep 1997 - Sep 2001

  As a senior research technician, I was the primary technician in charge of antibody research for HSV1 & HSV2 viral strains under the esteemed Dr. Rhoda Ashley. I engineered ELISA Assay’s, viral string/antibody separation, blood screening, and ELVIS studies. I worked directly with overseas Post Doctorate Research Scientists and have contributed to the University of Washington Medical Research studies. I have been published in over 20 medical journals for my contribution in HSV virology… Show more As a senior research technician, I was the primary technician in charge of antibody research for HSV1 & HSV2 viral strains under the esteemed Dr. Rhoda Ashley. I engineered ELISA Assay’s, viral string/antibody separation, blood screening, and ELVIS studies. I worked directly with overseas Post Doctorate Research Scientists and have contributed to the University of Washington Medical Research studies. I have been published in over 20 medical journals for my contribution in HSV virology research. Show less