Experience

IEEE Canada
• Canada
• Professional Training and Coaching
• 1 - 100 Employee
• Administrative Coordinator

  • Jun 2022 - Present

Ted Rogers School of Management at Ryerson University
• Canada
• Education Administration Programs
• 1 - 100 Employee
• Co-op Program Administrator

  • May 2019 - Oct 2020


Centre for Urban Energy at Ryerson University

• Departmental Assistant

  • Mar 2018 - May 2019

   Managed the office including purchasing supplies, maintain equipment and coordination of interns when required  Manage the schedule, travel & accommodation, and processing finances and expenses for the Director of CUE  Arrange logistics including room/venue booking, day-of-coordination, catering, and technology  Organize attendance by sending invitations and related communications, including promotional material  Assist as needed with reports, presentations, archiving and maintenance of CUE files, expenses, and processes  Correspondence with CUE partners, students, staff of updates, events, or communications from Director  Manage the front desk by greeting, VIPs, vendors and interview candidates and provide tours of the CUE space  Took initiative – requested and claimed responsibility of event planning, coordinating over 15 industry and academic events, and assisting management with their more senior level events  Assisted Director with hosting visitors/guests and meeting booking Show less



York University

• Canada
• Higher Education
• 700 & Above Employee

• Administrative Secretary - Dean of Libraries Office

  • Feb 2018 - Mar 2018

• Graduate Program Secretary - Deparment of Sociology

  • Sep 2017 - Feb 2018

   Primary staff contact for all graduate course related inquiries from faculty, staff, current and prospective students Managed meetings and seminar planning for Graduate committees, Graduate Program Director, Graduate Program Assistant, and Professors Coordinated the course evaluation process by creating, distributing, and accurately documenting all evaluations Maintained graduate records including programs, courses or students and updating student databases  Contacted the Registrar’s Office, when requested, to address course discrepancies or classroom change requests Assisted office manager in compiling and submission of Tenure and Promotion applicants – following up if items were missing before the deadline Full cycle event planning for meetings and seminars at request  Submitting expense reports on behalf of professors, teaching assistants and teaching assistants Met and advised Graduate students on academic concerns Show less

• Adminstrative Assistant - Department of Administrative Studies

  • Aug 2017 - Sep 2017

  • Served as day-of coordinator for ADMS’ annual School Retreat on Sept 6, 2017; confirmed and ensured catering orders came in a timely fashion, set up of room and seating, minute taking, A/V set-up, updated and distributed agenda• Assisted the Director and Undergraduate Program director in the provision of single process oversight at the Faculty level by coordinating all aspects of LA&PS Tenure and Promotion Process• Coordinated the progress of files; ensured accuracy and timelines of the Tenure & Promotion process, adhering strictly to senate policy• Communicated orally; corresponded in writing and verbally with committee members, departmental contacts, referees and faculty members to obtain and relay information• Assembled materials for meetings; preparing files; distributed and collected confidential files; photocopied/altered/distributed agendas and relevant documentations• Completed staff and faculty requests for catering, audio/visual set up and room reservations Show less

• Undergraduate Program Secretary - Department of Sociology

  • Jul 2016 - Jun 2017

  • Organized and executed the 1st Refugee Reception Context, for Dr. Christopher Kyriakides, a 3 day conference which included organizing daily agenda, travel/accommodation of domestic and international guests, layout organization, registration, package creation, booking daily working meals (2-3 per day) for visiting guests and Dr. Kyriakides, A/V set-up, feedback creation/collection, expenses, budgeting, catering. • Provide frontline customer service and administrative support – front desk, emails, phone calls, walk-ups • Assist Faculty with Syllabi editing and printing, preparation of course materials • Receives and distributes mail • Utilizes Student Information System (SIS) to assist students with enquiries and generate class lists • Utilize Course Equipment Ordering (CEO) system to assist educators with their classroom needs • Ordering materials via SmartBuy when requested • Prepare exams/tests, invoices, reports, and financial statements through word processing, spreadsheet, database, and presentation software such as MS Word, Excel and PowerPoint • Providing general information and directing inquiries to appropriate representatives within department/university • Collection and distribution of forms received from students (CPS, Letters of Permission, Deferrals, Petitions, TA Applications etc) • Order textbooks/course materials when requested • Organize academic events on behalf of the Canada Research Chair/ Faculty within the department, including coordinating travel, hotel bookings, dining reservations • Follow up and track work flow and provide needed support to various projects Show less



Schulich School of Business - York University

• Canada
• Higher Education
• 200 - 300 Employee

• Executive Assistant

  • Jan 2015 - Mar 2016

   Coordinated and executed the first and second Enterprise Forums (Conferences), as well as several summits and meetings.  Managed event registration, travel/hotel arrangements, information packages, marketing materials, acquiring of guest speakers, agenda creation and distribution, catering, feedback collection and analysis, payment of expenses  Created a database using Microsoft Access of Small to Medium-sized businesses using the executives’ business cards, scraping online and from in-person meetings we had from events we held  Closely assisted Managing Director (MD) and Executive Director (ED) in achieving Centre’s goals by helping create not only a foundation for the centre’s inaugural year, but also helping build the roadmap for the Centre’s future.  Database maintenance and query/reports via MS Access  Liaised with potential and current clients, faculty, students and associations closely tied with the Centre in order to create the database of 2000+ contacts  Assisted with prioritizing the Centre’s workflow for ED and MD including scheduling meetings & doing expense  Responsible for interviewing shortlisted Schulich Graduate students for work positions during events, recommending to the ED/MD and management of hired students during events  Primary contact via phone, email and walk-ins for the centre Show less



English Language Institute - York University

• Academic Affairs Coordinator

  • Sep 2014 - Jan 2015

  •Drafted /published/filed instructor contracts•Ensured special program student files were accurate and up to date•Arranged advising appointments for all students, ensuring 100% attendance and that processes were followed correctly•Arrange language testing for students•Assisting in Day One orientation, including testing, arranging for marking and several facets to ensure smooth execution of the day•Assisted Programming and Logistics coordinator, as well as instructors and course directors in package material creation for orientation folders•Created weekly workshops for students, assigning instructors to workshops•Updated weekly announcements•Managed team of 5 work/study students and YUELI student resource room (computer lab/library)•Arranging of team's work schedules•Ensured all tasks done by team were of highest quality and accuracy•Assisted Programming and Logistics Coordinator with planning and execution events, including decor, food orders and room set-up/take down•Creation/Design/Posting of marketing materials and reminders for students, ensuring material posted is up-to-date and relevant•Payroll• Met regularly with Associate Director and Director to ensure all tasks were being completed with accuracy and in a timely fashion•Assisted in marking of tests•Invigilated student testing•Open-Door policy for students: Met with students one-on-one to advise on educational/career path or discuss issues student may be experiencing and solved with tact, diplomacy and courtesy•Ensured supplies for Student resource room was replenished•Worked with all levels of employees in order to accomplish tasks•Created and lead student workshops•Contacted Embassies when student information was required•Contacted professors and organized lecture visits for students•Assisted Programming and Logistics Coordinator in distribution of student certificates•Minute taking and distribution•Managing and resolving complaints of work/studies, staff and faculty Show less

• Acadamic Affairs Assistant - English Language Institute

  • Mar 2014 - Sep 2014

  •Editing instructor contracts•Arrange language testing for students•Assisting in Day One orientation, including testing, arranging for marking and several facets to ensure smooth execution of the day•Assisted Programming and Logistics coordinator, as well as instructors and course directors in package material creation for orientation folders•Managed Workshop sign-up and attendance•Updated weekly announcements•Worked closely with a team of 5 work/study students and YUELI student resource room (computer lab/library) to manage resource room, assist students and assist Academic Affairs Coordinator with daily tasks•Ensured all tasks done by team were of highest quality and accuracy•Assisted Programming and Logistics Coordinator with planning and execution events, including decor, food orders and room set-up/take down•Creation/Design/Posting of marketing materials and reminders for students, ensuring material posted is up-to-date and relevant•Assisted in marking of tests•Invigilated student testing•Ensured supplies for Student resource room was replenished•Worked with all levels of employees in order to accomplish tasks•Lead student workshops•Contacted professors and organized lecture visits for students•Assisted Programming and Logistics Coordinator in distribution of student certificates•Minute taking and distribution Show less

• Front Desk Coordinator - Department of Human Resource Management

  • Nov 2013 - Mar 2014

  •Daily inquiries answered via email, phone and walk-up courteously and accurately •Assisted office staff, Professors and TAs with tasks and inquiries•Used Student Information System (SIS) database in order to answer student inquiries•Assisted inputting of student information into SIS database•Assisted in processing and filing of paper applications•Coordinated and executed mail-out to top 100 hospitals in Canada with information packages relevant to the department•Answered high volume of emails, phone calls and walk-in inquiries with international students, instructors and staff with courtesy, patience and accuracy•Answered inquiries regarding courses offered, program schedules, fees, policies, trips et al. with accuracy•Assemble materials for meetings; prepare files; distribute and collect confidential files; photocopy/create agendas and relevant documentation•Communicated with appropriate staff or faculty member when relevant inquiry came in•Maintained workflow of incoming/outgoing documents and office•Contacted students when their documents were ready, followed up when documents were being processed•Collecting and distributing mail to instructors and staff•Printed Letters for students when approved•Contacting students and staff to maintain databases with recent information•Coordinated bookings of advising appointments•Coordinated students reviewing exams/tests within the department Show less

• Registrations Assistant and Front Desk - English Language Institute

  • Aug 2013 - Nov 2013

  •Assisted registration team with inputting of student documents into MS Access database•Filing of paper applications•Creation of orientation package for new students at request of manager•Answered high volume of emails, phone calls and walk-in inquiries with international students, instructors and staff with courtesy, patience and accuracy•Answered inquiries regarding courses offered, program schedules, fees, policies, trips et al. with accuracy•Assemble materials for meetings; prepare files; distribute and collect confidential files; photocopy/create agendas and relevant documentation•Communicated with appropriate staff or faculty member when relevant inquiry came in•Maintained workflow of incoming/outgoing student documents•Implemented workflow system that raised efficiency while minimizing loss of student documents•Contacted students when their documents were ready or if there was an issue with their student accounts•Assisted Programming and Logistics Coordinator in distribution of student certificates•Collecting and distributing mail to instructors and staff•Printed “Letter of Admission” for qualifying students•Contacting Embassies to ensure student information was accurate•Kept track of Conversation Partner schedule and office hours schedule for instructors for students’ convenience Show less



Casemills Ltd.

• Canada
• Furniture and Home Furnishings Manufacturing

• Executive Assistant

  • Jun 2006 - Jun 2012

  •Keeping track of current account balances and amounts owing via. Simply Accounting •Answered phone, email and walk-in inquiries with courtesy and accuracy •Calendar management for the President •Assisted external design team with company website maintenance and updates •Design and printing of marketing materials and President’s business card •Employee Payroll via. Simply Accounting •Making payments on overdue balances to suppliers •Supported President and Vice President with daily tasks •Accompanied President to conferences and trade shows; speak with potential clients on the products and company •Database management •Maintained showroom •Provide exceptional and courteous customer service under high demands and pressures of irate individuals •Stock maintenance and inventory of tools and supplies •Liaised with clients and customers on behalf of President Show less



York University Printing Services

• General Labor/Delivery

  • May 2010 - Jan 2011

  - Assembly of Course Kits (class readers) for York University Bookstore - Organization and completion of orders according to priority and number of books - Managed time effectively in order to complete as many orders as possible - Packing of boxes and delivery of readers to appropriate buildings - Packaging and delivery of class exams, ensured seal and privacy of exam - Delegation of team work in order to work effectively - Actively assist co-workers in assembly in order to achieve high efficiency - Quality control on each book - Adjusted method of assembly if needed - Calling and approaching of regular clients in order to check for jobs for print Show less