Director of Housing Programs

• May 2023 - Present

• Supervising and supporting Housing Supervisors, Peer Support Specialists, and Housing Specialists through the Permanent Supportive Housing Programs by training, educating, and implementing program policies • Ensuring compliance with community / governmental partners i.e. HUD; MSHDA; DWIHN; COC by collecting effective data, and reporting on grants pertaining to housing team • Oversees the landlord relationships, and assists in crisis and conflict intervention • Ensures trainings have been completed in compliance with credentialing requirements • Provides reports of program evaluation measures, and quality indicators for housing team • Develops strategies to expand the housing program alongside the City of Detroit’s efforts • Supervises internal financial team to provide oversight for payment, and provides support in developing new ways of invoicing, and paying relevant partners Show less

Director of Human Trafficking

• Nov 2022 - Apr 2023

• Designed, and operationalized a Human Trafficking Program by developing policies, procedures, and a programmatic manual for both staff and survivors to follow throughout the department. • Led a Transitional Supportive Housing (TSH) Program for survivors of Human Trafficking by managing the DHHS Anti-Trafficking Grant. • Worked on language and budgeting for RFPs through DHHS in Michigan for the organization to increase staff and introduce further training opportunities for staff on the anti-trafficking team. • Cultivated, established, and maintained relationships with local and national non-profit organizations, and faith-based groups and utilize those relationships to strategically enhance the goals of the Anti-Trafficking program. • Provided fiscal management of Anti-Trafficking program grant monies including budgeting, spending, and reporting. • Developed and implemented on-going anti-trafficking training / educational needs in the state, nation, and internationally. • Oversaw and supervised the entire Human Trafficking team. • Acted as an advocate for survivors of Human Trafficking, engaging in all case management efforts to ensure quality and safe support for survivors enrolled in the program. • Provided ongoing program assessment and evaluation of best practices and implement appropriate programmatic changes based on current needs within the program in collaboration with the Senior Program Director. Show less

Supportive Services Program Manager

• Aug 2021 - Jul 2022

• Managing a team of intensive medical case managers in a housing development • Designing grant funded programming • Managing a budget for 123 tenants of the non-profit run housing development • Tracking grant enrollment activities, budgets, and MOUs • Maintaining a caseload of 60 tenants by providing daily therapeutic, and case management interventions • Managing a team of intensive medical case managers in a housing development • Designing grant funded programming • Managing a budget for 123 tenants of the non-profit run housing development • Tracking grant enrollment activities, budgets, and MOUs • Maintaining a caseload of 60 tenants by providing daily therapeutic, and case management interventions

Assistant Director of Emergency Shelter Services

• Mar 2021 - Jul 2021

• Provided clinical consultation to staff working with complex clinical situations and suggested appropriate clinical interventions• Coordinated and oversaw of shelter operations • Assisted Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff, and middle management staff of the operations team• Ensured that data was being entered into the ETO database (HMIS) in a timely manner, and ensured data accuracy for reporting requirements’ outcomes• Participated in and supported the leadership team at the city of Boston Health commission in case conferences, staff meetings, trainings, and retreats• Followed up on policy driven grievances and worked towards appropriate resolutions for clients and staff• Attended Quality Assurance meetings• Provided death and dying debriefings with staff• Ensured adherence to policies and procedures on staffing and client based levels Show less

Senior Social Worker

• Mar 2020 - Mar 2021

• Provided psychosocial assessment, psycho-educational, clinical intervention and care coordination services to shelter guests through all phases of treatment and follow-up. • Identified high-risk behaviors in guests and provides crisis intervention and ongoing clinical support• Oversaw the analysis of data entered by clinical staff within the behavioral health department• Assertively moved guests on a quick path out of shelter by implementing a diversion plan or making a referral to housing department• Assisted guests with Department of Mental Health (DMH) eligibility applications and coordinates DMH services for clients, including outreach services from the Homeless Outreach Team of DMH• Provided supervision to Case Management staff including hiring, scheduling, monitoring, training and evaluating all areas of work performance Show less

Clinical Social Worker

• Aug 2019 - Mar 2020

Inpatient Psychiatric Social Worker

• Mar 2017 - Sep 2019

• Developed and completed diagnostic evaluations and bio psycho-social-cultural-spiritual assessments on both the geriatric psychiatry unit and the adult psychiatry unit • Provided therapeutic interventions to geriatric and adult patients on two separate units • Educated patients and their families about their diagnosis’ • Provided referrals, and case management support to patients • Collaborated with clinical interdisciplinary teams • Supported patient’s whom are imminently suicidal or homicidal to establish safety plans and crisis intervention coping skills for discharge • Aided in the supervision of a clinical social work student Show less

Substance Use Clinician

• May 2016 - Mar 2017

• Conducted individual initial assessment and evaluation interviews for service eligibility determination, including urine specimen collection • Coordinated a monthly treatment plan review for patients accepted into the medically supervised withdrawal program • Provided individual and group counseling services; direct service hours at regularly scheduled intervals; coordinate all services throughout treatment • Developed aftercare and discharge plans • Conducted individual initial assessment and evaluation interviews for service eligibility determination, including urine specimen collection • Coordinated a monthly treatment plan review for patients accepted into the medically supervised withdrawal program • Provided individual and group counseling services; direct service hours at regularly scheduled intervals; coordinate all services throughout treatment • Developed aftercare and discharge plans

Clinical Intern

• Jul 2015 - Jun 2016

• Provided in-home, therapeutic interventions including individual, parent/child, and family systems solution-focused treatment • Conducted a comprehensive bio-psychosocial needs assessment for the child or adolescent and conducted substance abuse assessments • Developed a strength-based treatment plan and safety plan • Implemented the evidence-based Family Centered Treatment model • Participated in individual and team supervision • Provided in-home, therapeutic interventions including individual, parent/child, and family systems solution-focused treatment • Conducted a comprehensive bio-psychosocial needs assessment for the child or adolescent and conducted substance abuse assessments • Developed a strength-based treatment plan and safety plan • Implemented the evidence-based Family Centered Treatment model • Participated in individual and team supervision

Graduate Assistant for the Policy and Leadership Program

• Sep 2015 - May 2016

• Oversaw the collection and documentation of interviews with college-based colleagues as well as community-based stakeholders • Organized literature and research in support of two departmental grants • Conducted research on university-based competencies in order to promote and create new programs for the department • Maintained and expanded foundation, corporate, and individual donor databases • Developed social and online giving opportunities • Created and maintained a departmental newsletter Show less

Market Manager

• Jun 2015 - Nov 2015

• Developed and maintained good working relationships with fellow market managers, the markets Advisor • Updated and prepared vendor applications • Assisted vendors, community representatives, and consumers by providing market-related information, conflict resolution, and general aid as appropriate • Enforced market rules • Managed vendors by providing limited set up help and brief personal breaks and by assisting vendors with sales during especially busy times. • Developed and maintained good working relationships with fellow market managers, the markets Advisor • Updated and prepared vendor applications • Assisted vendors, community representatives, and consumers by providing market-related information, conflict resolution, and general aid as appropriate • Enforced market rules • Managed vendors by providing limited set up help and brief personal breaks and by assisting vendors with sales during especially busy times.

University of Texas VISTA Leader

• Aug 2014 - Aug 2015

• Led a team of 17 VISTA members through professional development trainings as well as planning social events for over 35 VISTAs in Austin, Texas • Wrote grants to support the Prairie View A & M University Small Business Development Center for Veterans in two rural counties • Created communication plans for local non-profits and offices within the University of Texas at Austin • Mentored University of Texas at Austin transfer students by facilitating group meetings, social activities, and post undergraduate job fairs Show less

Communications Coordinator

• Nov 2014 - Jun 2015

• Managed all external communications including social media platforms, website content, newsletters, and email newsletters to alumni, current AmeriCorps programs and partner organizations • Led the communications sub-committee of alumni • Coordinated media relations and looking to elevate profiles of alumni in action • Created communication plans for local non-profits and offices within the University of Texas at Austin • Supported fundraising and development activities for a fast-growing chapter Show less

NCCC - FEMA Corps Field Team Leader

• Jul 2013 - Jun 2014

• Led a team of nine 18-24 year old Corps Members through professional and personal development goals in a national service program • Trained members in leadership skills, budgeting, and customer service • Facilitated team meetings weekly, as well as hold one on one meetings regarding conflict resolution • Advocated to FEMA Staff regarding Corps Member responsibilities and abilities • Gained knowledge of the internal functions of FEMA • Led a team of nine 18-24 year old Corps Members through professional and personal development goals in a national service program • Trained members in leadership skills, budgeting, and customer service • Facilitated team meetings weekly, as well as hold one on one meetings regarding conflict resolution • Advocated to FEMA Staff regarding Corps Member responsibilities and abilities • Gained knowledge of the internal functions of FEMA

Program Associate

• Jul 2012 - Jul 2013

• Facilitated a student crew of 6 to curate three art exhibitions within the community of Mission Hill • Assisted with volunteer recruitment and retention • Provided research for the Center for Art and Community Partnerships to keep programs current and responsive to the community • Fostered relationships with individual artists / community partners to set up art pro- grams in local public schools • Collated and drafted materials for PR and outreach purposes • Facilitated a student crew of 6 to curate three art exhibitions within the community of Mission Hill • Assisted with volunteer recruitment and retention • Provided research for the Center for Art and Community Partnerships to keep programs current and responsive to the community • Fostered relationships with individual artists / community partners to set up art pro- grams in local public schools • Collated and drafted materials for PR and outreach purposes

Clinical Case Manager

• Jun 2011 - May 2012

• Conducted holistic and comprehensive intake assessments, benefit assessments, longterm case plan development, tenant education, and referrals • Maintained a caseload of 30 survivors • Met bi-weekly with clients over a 12 month period • Translated documents from Spanish to English to better serve clients • Conducted holistic and comprehensive intake assessments, benefit assessments, longterm case plan development, tenant education, and referrals • Maintained a caseload of 30 survivors • Met bi-weekly with clients over a 12 month period • Translated documents from Spanish to English to better serve clients

Orientation Staff Member

• Jun 2010 - Dec 2011

Planned First Year Introduction for 300 first year students, worked with 3 other students to organize student spread sheets, and wellness/ice breaker activities, and acted as a mentor to 30 incoming first years as well as 30 orientation leaders Planned First Year Introduction for 300 first year students, worked with 3 other students to organize student spread sheets, and wellness/ice breaker activities, and acted as a mentor to 30 incoming first years as well as 30 orientation leaders