Experience

Blackpool and The Fylde College

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Events and Administration Officer

  • Jul 2023 - Present



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista and Social Media Marketer

  • Mar 2021 - Jun 2023

  In this role I worked in a fast paced, high pressure environment. I maintained a clean and professional appearance and dining area for guest satisfaction. I also delivered excellent customer service and prompt food and beverage delivery. Along side this role, I ran the social media and marketing for my store through online platforms. I followed strict rules on company image and provide effective marketing to a large online following. In this role I worked in a fast paced, high pressure environment. I maintained a clean and professional appearance and dining area for guest satisfaction. I also delivered excellent customer service and prompt food and beverage delivery. Along side this role, I ran the social media and marketing for my store through online platforms. I followed strict rules on company image and provide effective marketing to a large online following.



Events Photo Team Ltd

• United Kingdom
• Photography
• 1 - 100 Employee

• Team Supervisor

  • Aug 2019 - Jul 2020

  As team leader it was my responsibility to supervise the staff and ensure the business ran smoothly. This included planning shift patterns for staff, handling customer complaints, having 1-1 meetings with staff and management, ensuring sales targets are met, completing reports and handling the cash flow on site.

• Photographer and Sales Assistant

  • Oct 2018 - Aug 2019

  In this role I took photos of guests then sold these as part of packages with an emphasis on upselling as this was a sales and target driven role. The role also focussed on customer service and handling customer queries and complaints. I worked as part of a team to reach deadlines set by management and create a great customer experience for the visitors. This role lead to a promotion where I became Supervisor.



Premier Inn

• Hospitality
• 700 & Above Employee

• Housekeeper

  • Apr 2017 - May 2018

  As part of the housekeeping team I was responsible for the general upkeep of the hotel and its rooms. We did this by ensuring all rooms were cleaned to a high standard and ensured customers were satisfied. I handled stock and had to meet daily targets set by management. As part of the housekeeping team I was responsible for the general upkeep of the hotel and its rooms. We did this by ensuring all rooms were cleaned to a high standard and ensured customers were satisfied. I handled stock and had to meet daily targets set by management.